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Emotional connections to books and technological innovations : an e-book perspective

Ratten, Vanessa 2011, Emotional connections to books and technological innovations : an e-book perspective, International journal of technology marketing, vol. 6, no. 3, pp. 272-286.

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Title Emotional connections to books and technological innovations : an e-book perspective
Author(s) Ratten, Vanessa
Journal name International journal of technology marketing
Volume number 6
Issue number 3
Start page 272
End page 286
Publisher Inderscience Enterprises
Place of publication Geneva, Switzerland
Publication date 2011
ISSN 1741-8798
Keyword(s) emotions
e-books
technology innovations
adoption behaviour
marketing
technology marketing
social cognitive theory
books
technology acceptance model
Summary E-book devices are a technological innovation that has been mass marketed to consumers as a revolution in the way that books will be read and stored. This paper extends previous research on technology adoption behaviour of individuals by focusing on the role of emotional connections people have towards e-books. A number of technology adoption models can explain the adoption of e-book devices such as the technology acceptance model, theory of planned action, theory of reasoned action and social cognitive theory. Due to the increased importance of social learning on a person’s behaviour, social cognitive theory is identified in this paper as being the most appropriate theoretical lens to understand the emotional connections a person has towards e-books. The findings from this paper may help to fill the gaps in academic discussion about what theory best explains a person’s behavioural intention towards technological innovations and the impact of marketing on this behaviour. In addition, the paper has a number of managerial implications including identifying the importance of an emotional connection to a technological innovation that influences the adoption process. The emphasis on emotional connection as mediating the way a person receives information about e-book devices may help to influence future marketing efforts of new technologies.
Language eng
Field of Research 150304 Entrepreneurship
Socio Economic Objective 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2011, Inderscience Enterprises
Persistent URL http://hdl.handle.net/10536/DRO/DU:30040269

Document type: Journal Article
Collections: Faculty of Business and Law
Deakin Graduate School of Business
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Created: Mon, 28 Nov 2011, 15:09:41 EST by Katrina Fleming