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The impact of client attitudes on the selection of contractors

Mills, Anthony J. 2011, The impact of client attitudes on the selection of contractors, Malaysian construction research journal, vol. 8, no. 1, pp. 88-102.

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Title The impact of client attitudes on the selection of contractors
Author(s) Mills, Anthony J.
Journal name Malaysian construction research journal
Volume number 8
Issue number 1
Start page 88
End page 102
Total pages 15
Publisher Construction Research Institute of Malaysia
Place of publication Kuala Lumpur, Malaysia
Publication date 2011
ISSN 1985-3807
Keyword(s) procurement
prequalification
tendering
contactor
multi-criteria selection
Summary This research is concerned with identifying prequalification criteria that both clients and contractors believe are good indicators of future construction performance. Criteria used in the past have been developed by clients in a largely idiosyncratic manner with little or no consultation with the contractors affected. The methodology chosen for the research was a survey which probed stakeholder attitudes to commonly used prequalification criteria. This was carried out via a postal questionnaire involving contactors and clients across Australia. The data was analysed using Discriminant Analysis, which is a multivariate statistical approach that determines the differences between groups. The research is structured around 39 criteria that were developed as part of a whole-of–government task force into best practice in procurement. The findings identified the most important criteria from both a client’s perspective, and a contractor’s perspective. The purpose was to discover if those differences reduce the effectiveness of the procurement process. This paper contributes to a more clarified understanding of the impact or contrasting views between the stakeholders involved in the prequalification process. This work is innovative because it is one of a few pieces of research that showed that clients and contractors do actually have divergent opinions on the importance of some criteria currently relied upon in the decision making process. The most important prequalification criteria are identified and possible reasons for these differences are discussed.
Language eng
Field of Research 120201 Building Construction Management and Project Planning
Socio Economic Objective 870402 Commercial Construction Processes
HERDC Research category C1.1 Refereed article in a scholarly journal
Copyright notice ©2011, Construction Research Institute of Malaysia
Persistent URL http://hdl.handle.net/10536/DRO/DU:30044311

Document type: Journal Article
Collections: School of Architecture and Built Environment
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Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.