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The influence of multiple types of service convenience on behavioral intentions : the mediating role of consumer satisfaction in a Taiwanese leisure setting

Chang, Yi-Wei and Polonsky, Michael Jay 2012, The influence of multiple types of service convenience on behavioral intentions : the mediating role of consumer satisfaction in a Taiwanese leisure setting, International journal of hospitality management, vol. 31, no. 1, pp. 107-118.

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Title The influence of multiple types of service convenience on behavioral intentions : the mediating role of consumer satisfaction in a Taiwanese leisure setting
Author(s) Chang, Yi-Wei
Polonsky, Michael Jay
Journal name International journal of hospitality management
Volume number 31
Issue number 1
Start page 107
End page 118
Total pages 12
Publisher Pergamon
Place of publication Oxford, England
Publication date 2012-03
ISSN 0278-4319
Keyword(s) Convenience
Services marketing
Satisfaction
Behavioral intentions
Mediated regression
Language eng
Field of Research 150503 Marketing Management (incl Strategy and Customer Relations)
Socio Economic Objective 910403 Marketing
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2011, Elsevier Ltd., All rights reserved.
Persistent URL http://hdl.handle.net/10536/DRO/DU:30044723

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Created: Thu, 26 Apr 2012, 09:14:09 EST by Katrina Fleming