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The influence of multiple types of service convenience on behavioral intentions : the mediating role of consumer satisfaction in a Taiwanese leisure setting

Chang, Yi-Wei and Polonsky, Michael Jay 2012, The influence of multiple types of service convenience on behavioral intentions : the mediating role of consumer satisfaction in a Taiwanese leisure setting, International journal of hospitality management, vol. 31, no. 1, pp. 107-118, doi: 10.1016/j.ijhm.2011.05.003.

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Title The influence of multiple types of service convenience on behavioral intentions : the mediating role of consumer satisfaction in a Taiwanese leisure setting
Author(s) Chang, Yi-Wei
Polonsky, Michael JayORCID iD for Polonsky, Michael Jay orcid.org/0000-0003-2395-1311
Journal name International journal of hospitality management
Volume number 31
Issue number 1
Start page 107
End page 118
Total pages 12
Publisher Pergamon
Place of publication Oxford, England
Publication date 2012-03
ISSN 0278-4319
1873-4693
Keyword(s) Convenience
Services marketing
Satisfaction
Behavioral intentions
Mediated regression
Language eng
DOI 10.1016/j.ijhm.2011.05.003
Field of Research 150503 Marketing Management (incl Strategy and Customer Relations)
Socio Economic Objective 910403 Marketing
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2011, Elsevier Ltd., All rights reserved.
Persistent URL http://hdl.handle.net/10536/DRO/DU:30044723

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Citation counts: TR Web of Science Citation Count  Cited 15 times in TR Web of Science
Scopus Citation Count Cited 25 times in Scopus
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Created: Thu, 26 Apr 2012, 09:14:09 EST by Katrina Fleming

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