The influence of multiple types of service convenience on behavioral intentions : the mediating role of consumer satisfaction in a Taiwanese leisure setting Chang, Yi-Wei and Polonsky, Michael Jay 2012, The influence of multiple types of service convenience on behavioral intentions : the mediating role of consumer satisfaction in a Taiwanese leisure setting, International journal of hospitality management, vol. 31, no. 1, pp. 107-118, doi: 10.1016/j.ijhm.2011.05.003. Attached Files Name Description MIMEType Size Downloads Title The influence of multiple types of service convenience on behavioral intentions : the mediating role of consumer satisfaction in a Taiwanese leisure setting Author(s) Chang, Yi-Wei Polonsky, Michael Jay orcid.org/0000-0003-2395-1311 Journal name International journal of hospitality management Volume number 31 Issue number 1 Start page 107 End page 118 Total pages 12 Publisher Pergamon Place of publication Oxford, England Publication date 2012-03 ISSN 0278-4319 1873-4693 Keyword(s) Convenience Services marketing Satisfaction Behavioral intentions Mediated regression Language eng DOI 10.1016/j.ijhm.2011.05.003 Field of Research 150503 Marketing Management (incl Strategy and Customer Relations) Socio Economic Objective 910403 Marketing HERDC Research category C1 Refereed article in a scholarly journal Copyright notice ©2011, Elsevier Ltd., All rights reserved. Persistent URL http://hdl.handle.net/10536/DRO/DU:30044723 Document type: Journal Article Collections: Faculty of Arts and Education Faculty of Business and Law School of Management and Marketing Higher Education Research Group 2018 ERA Submission Related Links Link Description Connect to published version (restricted access) Go to link with your DU access privileges     Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved. Versions Version Filter Type Thu, 26 Apr 2012, 09:14:19 EST Tue, 01 May 2012, 14:38:14 EST Tue, 01 May 2012, 14:40:02 EST Tue, 01 May 2012, 14:41:01 EST Thu, 21 Jun 2012, 11:19:34 EST Thu, 21 Jun 2012, 11:20:56 EST Thu, 21 Jun 2012, 11:24:13 EST Fri, 13 Jun 2014, 13:58:49 EST Filtered Full Citation counts:   Cited 43 times in TR Web of Science Cited 57 times in Scopus Search Google Scholar Access Statistics: 847 Abstract Views, 15 File Downloads  -  Detailed Statistics Created: Thu, 26 Apr 2012, 09:14:09 EST by Katrina Fleming

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