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Consideration of selflessness and self-interest in outsourcing decisions

Zutshi, Ambika, Creed, Andrew, Sohal, Amrik S and Wood, Greg 2012, Consideration of selflessness and self-interest in outsourcing decisions, European business review, vol. 24, no. 3, pp. 287-303.

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Title Consideration of selflessness and self-interest in outsourcing decisions
Author(s) Zutshi, Ambika
Creed, Andrew
Sohal, Amrik S
Wood, Greg
Journal name European business review
Volume number 24
Issue number 3
Start page 287
End page 303
Total pages 17
Publisher Emerald Group Publishing
Place of publication London, England
Publication date 2012
ISSN 0955-534X
Keyword(s) ethical decisions
corporate social responsibility
self-interest
selflessness
off-shoring
outsourcing
ethics
Summary Purpose – The paper aims to discuss the need to balance selflessness and self-interest issues in outsourcing decisions. This discussion is timely given the tensions that currently exist between those who want off-shore outsourcing to continue as a means for increasing international trade, and those who only want to conduct business on-shore.

Design/methodology/approach – A conceptual approach has been taken in this paper in order to highlight key considerations for ethical decision-making with respect to off-shore outsourcing.

Findings – Considerations of selflessness and self-interest are embedded in outsourcing decisions. It is recommended that a balance between making profits and fulfilling social responsibilities is required, ideally, at each stage of decision-making. Hence, managers should think critically about the reasons behind off-shore outsourcing decisions, the process of arriving at decisions, and the impact of their decisions on stakeholders.

Research limitations/implications – This is a conceptual paper and further empirical data to validate the stages of decision-making framework are required.

Practical implications – Failure to take into account the selflessness and self-interest outcomes of off-shore outsourcing could potentially off-set strategic gains by leading to negative media publicity for a company.

Social implications – Ethical considerations as part of outsourcing decisions should result in a transparent, fair and more humane working environment for both the host and the home country representatives involved in the process.

Originality/value – This paper presents an original framework of selflessness and self-interest considerations when making off-shore outsourcing decisions. Both Eastern and Western business perspectives have been incorporated as part of the decision-making framework.
Notes Reproduced with the kind permission of the copyright owner.
Language eng
Field of Research 150309 Logistics and Supply Chain Management
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2012, Emerald Group Publishing
Persistent URL http://hdl.handle.net/10536/DRO/DU:30044997

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