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Consideration of selflessness and self-interest in outsourcing decisions

Zutshi, Ambika, Creed, Andrew, Sohal, Amrik S and Wood, Greg 2012, Consideration of selflessness and self-interest in outsourcing decisions, European business review, vol. 24, no. 3, pp. 287-303, doi: 10.1108/09555341211222521.

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Title Consideration of selflessness and self-interest in outsourcing decisions
Author(s) Zutshi, AmbikaORCID iD for Zutshi, Ambika orcid.org/0000-0002-0982-5303
Creed, AndrewORCID iD for Creed, Andrew orcid.org/0000-0002-1682-7956
Sohal, Amrik S
Wood, Greg
Journal name European business review
Volume number 24
Issue number 3
Start page 287
End page 303
Total pages 17
Publisher Emerald Group Publishing
Place of publication London, England
Publication date 2012
ISSN 0955-534X
1758-7107
Keyword(s) ethical decisions
corporate social responsibility
self-interest
selflessness
off-shoring
outsourcing
ethics
Summary Purpose – The paper aims to discuss the need to balance selflessness and self-interest issues in outsourcing decisions. This discussion is timely given the tensions that currently exist between those who want off-shore outsourcing to continue as a means for increasing international trade, and those who only want to conduct business on-shore.

Design/methodology/approach – A conceptual approach has been taken in this paper in order to highlight key considerations for ethical decision-making with respect to off-shore outsourcing.

Findings – Considerations of selflessness and self-interest are embedded in outsourcing decisions. It is recommended that a balance between making profits and fulfilling social responsibilities is required, ideally, at each stage of decision-making. Hence, managers should think critically about the reasons behind off-shore outsourcing decisions, the process of arriving at decisions, and the impact of their decisions on stakeholders.

Research limitations/implications – This is a conceptual paper and further empirical data to validate the stages of decision-making framework are required.

Practical implications – Failure to take into account the selflessness and self-interest outcomes of off-shore outsourcing could potentially off-set strategic gains by leading to negative media publicity for a company.

Social implications – Ethical considerations as part of outsourcing decisions should result in a transparent, fair and more humane working environment for both the host and the home country representatives involved in the process.

Originality/value – This paper presents an original framework of selflessness and self-interest considerations when making off-shore outsourcing decisions. Both Eastern and Western business perspectives have been incorporated as part of the decision-making framework.
Notes Reproduced with the kind permission of the copyright owner.
Language eng
DOI 10.1108/09555341211222521
Field of Research 150309 Logistics and Supply Chain Management
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2012, Emerald Group Publishing
Free to Read? Yes
Persistent URL http://hdl.handle.net/10536/DRO/DU:30044997

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Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.