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When is a team a team? 'Teamworking' and the reorganisation of work in commercial cleaning

Ryan, Shaun 2012, When is a team a team? 'Teamworking' and the reorganisation of work in commercial cleaning, Employee relations, vol. 34, no. 3, pp. 255-270, doi: 10.1108/01425451211217699.

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Title When is a team a team? 'Teamworking' and the reorganisation of work in commercial cleaning
Author(s) Ryan, Shaun
Journal name Employee relations
Volume number 34
Issue number 3
Start page 255
End page 270
Total pages 16
Publisher Emerald Group Publishing
Place of publication Bingley, England
Publication date 2012
ISSN 0142-5455
Keyword(s) teams
cleaning
work reorganisation
team Dimensions Model
gender
ethnic networks
Summary Purpose – The article seeks to analyse and explore the contradictions and variations in the concepts “team” and “teamwork” and their use in the NSW, Australia, commercial cleaning industry.

Design/methodology/approach – The article utilises an ethnographic study of a large Australian cleaning firm. Data were collected using participant observation, field notes, and interviews with managers.

Findings – The study provides evidence for the limited uptake of the idealised form of teamwork in commercial cleaning and suggests that teamworking is another means of coordinating groups of workers. Furthermore, the findings support previous research into the paradox of teams without teamwork.

Originality/value – The research provides an insight into the largely neglected area of the reorganisation of work in commercial cleaning. It also provides a critique of the concept of teams and teamworking.
Language eng
DOI 10.1108/01425451211217699
Field of Research 150305 Human Resources Management
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2012, Emerald Group Publishing
Persistent URL http://hdl.handle.net/10536/DRO/DU:30045419

Document type: Journal Article
Collections: Faculty of Business and Law
School of Management and Marketing
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Created: Fri, 18 May 2012, 11:49:25 EST by Aysun Alpyurek

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