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The characteristics, responsibilities and future of chief information officers in the public sector

Lawry, Rachel, Waddell, Dianne and Singh, Mohini 2011, The characteristics, responsibilities and future of chief information officers in the public sector, in Cases on adoption, diffusion and evaluation of global e-governance systems : impact at the grass roots, Information Science Reference, Hershey, Pa., pp.258-272.

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Title The characteristics, responsibilities and future of chief information officers in the public sector
Author(s) Lawry, Rachel
Waddell, Dianne
Singh, Mohini
Title of book Cases on adoption, diffusion and evaluation of global e-governance systems : impact at the grass roots
Publication date 2011
Chapter number 12
Total chapters 14
Start page 258
End page 272
Total pages 15
Publisher Information Science Reference
Place of Publication Hershey, Pa.
Summary This chapter presents a model which depicts the critical factors and assists in understanding the demands and effectiveness of Chief Information Officers (CIO) in public sector organisations. The chapter explores the literature on public sector CIO addressing personal and professional characteristics. It also reviews the literature pertaining to the responsibilities and career advancement and future directions in Government departments. The authors adopt a qualitative methodology by which semi-structured interviews are conducted with CIO representatives from a State Government in Australia. From collation of the interview results, utilising a ‘mind mapping’ strategy, the chapter identifies a model that adequately reflects the critical factors required for a public sector CIO. The chapter concludes that there are certain unique characteristics and responsibilities that a public sector CIO must possess yet a private sector CIO does not require. The chapter also acknowledges the importance of outlining a future direction of the role; something which is neglected by the literature.
ISBN 9781616928148
161692814X
9781616928162
1616928166
Language eng
Field of Research 150307 Innovation and Technology Management
Socio Economic Objective 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
HERDC Research category B1 Book chapter
Copyright notice ©2011, Information Science Reference
Persistent URL http://hdl.handle.net/10536/DRO/DU:30045561

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