Evoked emotions : textual analysis within the context of pilgrimage tourism to Gallipoli
Hede, Anne-Marie and Hall, John 2012, Evoked emotions : textual analysis within the context of pilgrimage tourism to Gallipoli, in Field guide to case study research in tourism, hospitality and leisure, Emerald Group Publishing Limited, Bingley, England, pp.45-60.
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Evoked emotions : textual analysis within the context of pilgrimage tourism to Gallipoli
This chapter focuses on tourism from Australia to Gallipoli to attend Anzac Day commemorations. The research examines diary excerpts of tourists to Gallipoli using theory on emotions to gain insights into the consumption experience. We describe this tourist experience as a pilgrimage, as it is purposeful and is aimed at reaching a specific destination that has spiritual meaning for the consumer. We found that this tourist experience elicits both positively and negatively valanced emotions. The findings highlight that not all tourism experiences elicit hedonically related emotions; however, the outcome of the experience can be positive. Further research on emotions that explores this paradox between emotions in consumption and emotions in post-consumption will assist to understand the ways in which consumers process their emotions within this context.
ISBN
9781780527420
Edition
1st
Language
eng
Field of Research
150503 Marketing Management (incl Strategy and Customer Relations)