Intentions to quit work among care staff working in the aged care sector

Karantzas, Gery C., Mellor, David, McCabe, Marita P., Davison, Tanya E., Beaton, Paul and MrKic, Dejan 2012, Intentions to quit work among care staff working in the aged care sector, Gerontologist, vol. 52, no. 4, pp. 506-516.

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Title Intentions to quit work among care staff working in the aged care sector
Author(s) Karantzas, Gery C.
Mellor, David
McCabe, Marita P.
Davison, Tanya E.
Beaton, Paul
MrKic, Dejan
Journal name Gerontologist
Volume number 52
Issue number 4
Start page 506
End page 516
Total pages 11
Publisher Oxford University Press
Place of publication Cary, N.C.
Publication date 2012
ISSN 0016-9013
Keyword(s) Staff turnover
Supervisor support
Job stress
Summary Purpose of the Study: The aged care industry experiences high rates of staff turnover. Staff turnover has significant implications for the quality of care provided to care recipients and the financial costs to care agencies. In this study, we applied a model of intention to quit to identify the contextual and personal factors that shape aged care staff’s intention to quit.

Design and Methods:
A sample of 208 aged care staff, including nurses, personal care assistants, allied health professionals, and managers completed a self-report questionnaire. The questionnaire assessed intention to quit, organizational commitment, job satisfaction, self-esteem, stressors, stress, and supervisor support.

Results: The findings largely supported the model. Specifically, job commitment, job satisfaction, and work stressors directly influenced intentions to quit, although work stressors and supervisor support demonstrated numerous indirect associations on quitting intentions.

Implications: The findings suggest that aged care service providers can modify aged care workers’ intentions to quit by reducing job stressors and increasing supervisor support.
Language eng
Field of Research 111702 Aged Health Care
Socio Economic Objective 920502 Health Related to Ageing
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2012, Oxford University Press
Persistent URL http://hdl.handle.net/10536/DRO/DU:30046582

Document type: Journal Article
Collections: School of Psychology
Higher Education Research Group
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Created: Mon, 06 Aug 2012, 14:44:50 EST by Jane Moschetti

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