An empirical assessment of customer satisfaction in tourism

Chadee, Doren D. and Mattson, Jan 1996, An empirical assessment of customer satisfaction in tourism, Service industries journal, vol. 16, no. 3, pp. 305-320.

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Title An empirical assessment of customer satisfaction in tourism
Author(s) Chadee, Doren D.
Mattson, Jan
Journal name Service industries journal
Volume number 16
Issue number 3
Start page 305
End page 320
Total pages 16
Publisher Routledge
Place of publication Abingdon, England
Publication date 1996-07
ISSN 0264-2069
1743-9507
Keyword(s) customer satisfaction
tourism
Language eng
Field of Research 159999 Commerce, Management, Tourism and Services not elsewhere classified
Socio Economic Objective 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
HERDC Research category C1.1 Refereed article in a scholarly journal
Copyright notice ©1996, Published by Frank Cass, London
Persistent URL http://hdl.handle.net/10536/DRO/DU:30048599

Document type: Journal Article
Collection: School of Management and Marketing
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