An empirical assessment of customer satisfaction in tourism

Chadee, Doren D. and Mattson, Jan 1996, An empirical assessment of customer satisfaction in tourism, Service industries journal, vol. 16, no. 3, pp. 305-320, doi: 10.1080/02642069600000030.

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Title An empirical assessment of customer satisfaction in tourism
Author(s) Chadee, Doren D.ORCID iD for Chadee, Doren D.
Mattson, Jan
Journal name Service industries journal
Volume number 16
Issue number 3
Start page 305
End page 320
Total pages 16
Publisher Routledge
Place of publication Abingdon, England
Publication date 1996-07
ISSN 0264-2069
Keyword(s) customer satisfaction
Language eng
DOI 10.1080/02642069600000030
Field of Research 159999 Commerce, Management, Tourism and Services not elsewhere classified
Socio Economic Objective 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
HERDC Research category C1.1 Refereed article in a scholarly journal
Copyright notice ©1996, Taylor & Francis
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Document type: Journal Article
Collections: Faculty of Business and Law
School of Management and Marketing
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