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Wikis : transactive memory systems in digital form

Jackson, Paul 2012, Wikis : transactive memory systems in digital form, in ACIS 2012 : Location, location, location : Proceedings of the 23rd Australasian Conference on Information Systems 2012, ACIS, [Geelong, Vic.], pp. 1-11.

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Title Wikis : transactive memory systems in digital form
Author(s) Jackson, Paul
Conference name Australasian Conference on Information Systems (23rd : 2012 : Geelong, Victoria)
Conference location Geelong, Victoria
Conference dates 3-5 Dec. 2012
Title of proceedings ACIS 2012 : Location, location, location : Proceedings of the 23rd Australasian Conference on Information Systems 2012
Editor(s) Lamp, JohnORCID iD for Lamp, John orcid.org/0000-0003-1891-0400
Publication date 2012
Conference series Australasian Conference on Information Systems
Start page 1
End page 11
Total pages 11
Publisher ACIS
Place of publication [Geelong, Vic.]
Keyword(s) transactive memory
knowledge sharing
network analysis
wiki
Summary Wikis embed information about authors, tags, hyperlinks and other metadata into the information they create. Wiki functions use this metadata to provide pointers which allow users to track down, or be informed of, the information they need. In this paper we provide a firm theoretical conceptualization for this type of activity by showing how this metadata provides a digital foundation for a Transactive Memory System (TMS). TMS is a construct from group psychology which defines directory-based knowledge sharing processes to explain the phenomenon of "group mind". We analyzed the functions and data of two leading Wiki products to understand where and how they support the TMS. We then modeled and extracted data from these products into a network analysis product. The results confirmed that Wikis are a TMS in digital form. Network analysis highlights its characteristics as a "knowledge map", suggesting useful extensions to the internal "TMS" functions of Wikis.
Notes Reproduced with the kind permission of the copyright owner.
Language eng
Field of Research 089999 Information and Computing Sciences not elsewhere classified
Socio Economic Objective 970108 Expanding Knowledge in the Information and Computing Sciences
Related work DU:30049020
Copyright notice ©2012, The Authors/ACIS
Persistent URL http://hdl.handle.net/10536/DRO/DU:30049047

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Created: Fri, 26 Oct 2012, 11:22:35 EST

Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.