Management of service level agreement for service-oriented content adaptation platform

Fudzee, Mohd Farhan Md and Abawajy, Jemal H. 2012, Management of service level agreement for service-oriented content adaptation platform, in Network and traffic engineering in emerging distributed computing applications, Information Science Reference, Hershey, Pa., pp.21-42.

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Title Management of service level agreement for service-oriented content adaptation platform
Author(s) Fudzee, Mohd Farhan Md
Abawajy, Jemal H.
Title of book Network and traffic engineering in emerging distributed computing applications
Editor(s) Abawajy, Jemal
Pathan, Mukaddim
Rahman, Mustafizur
Pathan, Al-Sakib Khan
Deris, Mustafa Mat
Publication date 2012
Chapter number 2
Total chapters 12
Start page 21
End page 42
Total pages 22
Publisher Information Science Reference
Place of Publication Hershey, Pa.
Keyword(s) content adaptation functions
service level agreement (SLA)
rich content
content-device mismatch
Summary It is paramount to provide seamless and ubiquitous access to rich contents available online to interested users via a wide range of devices with varied characteristics. Recently, a service-oriented content adaptation scheme has emerged to address this content-device mismatch problem. In this scheme, content adaptation functions are provided as services by third-party providers. Clients pay for the consumed services and thus demand service quality. As such, negotiating for the QoS offers, assuring negotiated QoS levels and accuracy of adapted content version are essential. Any non-compliance should be handled and reported in real time. These issues elevate the management of service level agreement (SLA) as an important problem. This chapter presents prior work, important challenges, and a framework for managing SLA for service-oriented content adaptation platform.
ISBN 1466618892
9781466618893
Language eng
Field of Research 080501 Distributed and Grid Systems
Socio Economic Objective 890103 Mobile Data Networks and Services
HERDC Research category B1 Book chapter
Copyright notice ©2012, Information Science Reference
Persistent URL http://hdl.handle.net/10536/DRO/DU:30049542

Document type: Book Chapter
Collection: School of Information Technology
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