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Implementing scanned medical record systems in Australia : a structured case study on envisioned changes to elective admissions process in a Victorian hospital

McAuley, Elise, Unnithan, Chandana and Karamzalis, Sofie 2012, Implementing scanned medical record systems in Australia : a structured case study on envisioned changes to elective admissions process in a Victorian hospital, International journal of e-adoption, vol. 4, no. 4, pp. 29-54, doi: 10.4018/jea.2012100103.

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Title Implementing scanned medical record systems in Australia : a structured case study on envisioned changes to elective admissions process in a Victorian hospital
Author(s) McAuley, Elise
Unnithan, Chandana
Karamzalis, Sofie
Journal name International journal of e-adoption
Volume number 4
Issue number 4
Start page 29
End page 54
Total pages 26
Publisher IGI Global
Place of publication Hershey, Pa.
Publication date 2012-10
ISSN 1937-9633
1937-9641
Keyword(s) Australia
change management
elective admission process
electronic health records
process redesign
scanned medical records
Victoria
Summary In recent years, influenced by the pervasive power of technology, standards and mandates, Australian hospitals have begun exploring digital forms of keeping this record. The main rationale is the ease of accessing different data sources at the same time by varied staff members. The initial step in this transition was implementation of scanned medical record systems, which converts the paper based records to digitised form, which required process flow redesign and changes to existing modes of work. For maximising the benefits of scanning implementation and to better prepare for the changes, Austin Hospital in the State of Victoria commissioned this research focused on elective admissions area. This structured case study redesigned existing processes that constituted the flow of external patient forms and recommended a set of best practices at the same time highlighting the significance of user participation in maximising the potential benefits anticipated. In the absence of published academic studies focused on Victorian hospitals, this study has become a conduit for other departments in the hospital as well as other hospitals in the incursion.
Language eng
DOI 10.4018/jea.2012100103
Field of Research 080609 Information Systems Management
Socio Economic Objective 970108 Expanding Knowledge in the Information and Computing Sciences
HERDC Research category C1 Refereed article in a scholarly journal
Persistent URL http://hdl.handle.net/10536/DRO/DU:30050931

Document type: Journal Article
Collection: School of Information and Business Analytics
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