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Australian construction SME : management implication of TQM implementation

Chan, Eric 2012, Australian construction SME : management implication of TQM implementation, in Proceedings of the 19th International Business Research Conference, World Business Institute Australia and Social Science Research Network, Melbourne, Vic., pp. 1-12, doi: 10.2139/ssrn.2174756.

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Title Australian construction SME : management implication of TQM implementation
Author(s) Chan, Eric
Conference name International Business Research. Conference (19th : 2012 : Melbourne, Victoria)
Conference location Melbourne, Victoria
Conference dates 19-21 Nov. 2012
Title of proceedings Proceedings of the 19th International Business Research Conference
Editor(s) [Unknown]
Publication date 2012
Conference series International Business Research Conference
Start page 1
End page 12
Total pages 12
Publisher World Business Institute Australia and Social Science Research Network
Place of publication Melbourne, Vic.
Keyword(s) management implication
small to medium sized enterprises
construction business
total quality management
Summary SME play a major role in the economies and TQM is important in construction industry. The aim of this paper is to investigate, via extensive literature reviews, the management implication of Australian construction SME implementing TQM. In summary, there are four management perspectives: construction management, knowledge management, supply chain management and marketing management to enhance competitive advantage that may favour commercial viability. One can reasonably conclude that the quality improvements will greatly help to create long term commercial advantages.
Language eng
DOI 10.2139/ssrn.2174756
Field of Research 150314 Small Business Management
Socio Economic Objective 970112 Expanding Knowledge in Built Environment and Design
HERDC Research category E1 Full written paper - refereed
Persistent URL http://hdl.handle.net/10536/DRO/DU:30051290

Document type: Conference Paper
Collection: School of Architecture and Built Environment
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