Linking BI competency and assimilation through absorptive capacity: a conceptual framework
Yeoh, William, Richards, Gregory and Wang, Shan 2013, Linking BI competency and assimilation through absorptive capacity: a conceptual framework, in PACIS 2013 : Smart, open and social information systems : Proceedings of the 17th Pacific Asia Conference on Information Systems, Association for Information Systems, Jeju Island, Korea, pp. 1-9.
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Business intelligence (BI) can help support decision-making processes and so contribute to improved BI assimilation and organisational performance. However, a BI undertaking may be effective and profitable for some organisations but not others. How can these differing outcomes be explained for those firms that have adopted BI systems? Drawing on the literature pertaining to absorptive capacity theory, IT competency, and BI assimilation we develop a conceptual framework to investigate the relationships between BI competency, absorptive capacity, and BI assimilation. This research provides insights for BI stakeholders in understanding the mediating role of organisational absorptive capacity within a complex BI environment, enabling many organisations that have implemented BI to leverage the benefits from their costly investments. The conceptual framework provides a sound basis for further research to shed light on the effects of BI competency and organisational absorptive capacity on BI assimilation. Contributions to research and practice are discussed.
Field of Research
080605 Decision Support and Group Support Systems
Socio Economic Objective
890299 Computer Software and Services not elsewhere classified
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