Customer satisfaction in tourist service encounters

Chadee, Doren and Mattsson, Jan 1995, Customer satisfaction in tourist service encounters, in Proceedings of the seventh bi-annual World Marketing Congress, Melbourne, Australia, July 6-10, 1995, Monash University, Melbourne, Vic., pp. 146-146.

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Title Customer satisfaction in tourist service encounters
Author(s) Chadee, Doren
Mattsson, Jan
Conference name World Marketing Congress (7th : 1995 : Melbourne, Victoria)
Conference location Melbourne, Victoria
Conference dates 6-10 Jul. 1995
Title of proceedings Proceedings of the seventh bi-annual World Marketing Congress, Melbourne, Australia, July 6-10, 1995
Editor(s) Grant, K.
Walker, Ian
Publication date 1995
Conference series World Marketing Congress
Start page 146
End page 146
Total pages 1
Publisher Monash University
Place of publication Melbourne, Vic.
Language eng
Field of Research 159999 Commerce, Management, Tourism and Services not elsewhere classified
Socio Economic Objective 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
HERDC Research category E2.1 Full written paper - non-refereed / Abstract reviewed
Persistent URL http://hdl.handle.net/10536/DRO/DU:30054433

Document type: Conference Paper
Collection: School of Management and Marketing
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