An integrated management systems approach to corporate social responsibility

Asif, Muhammad, Searcy, Cory, Zutshi, Ambika and Fisscher, Olaf A. M. 2013, An integrated management systems approach to corporate social responsibility, Journal of cleaner production, vol. 56, pp. 7-17.

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Title An integrated management systems approach to corporate social responsibility
Author(s) Asif, Muhammad
Searcy, Cory
Zutshi, Ambika
Fisscher, Olaf A. M.
Journal name Journal of cleaner production
Volume number 56
Start page 7
End page 17
Total pages 11
Publisher Elsevier
Place of publication Amsterdam, The Netherlands
Publication date 2013-10-01
ISSN 0959-6526
1879-1786
Keyword(s) integrated management systems
CSR
integration
CSR indicators
stakeholders
business processes
Summary A great deal of research has emphasized the strategic management of corporate social responsibility (CSR). However, gaps remain on how CSR can be effectively integrated with existing business processes. One key question remaining is how to design business processes so that they accommodate stakeholder requirements in an integrated manner. The purpose of this paper is to present a framework that can be used to integrate CSR into business processes. The framework highlights the concept of simultaneous ‘top-down integration’ and ‘bottom-up community-related indicators development’ approaches to CSR. These two approaches are elaborated with the help of two cases. The top-down approach focuses on building CSR into existing business initiatives through an integrated management systems (IMS) approach. This paper concludes that an IMS approach provides the infrastructure for the integration of CSR. The bottom-up approach focuses on the development of indicators linked to community initiatives. Examples of best practice for both the top-down and bottom-up approaches are provided in two case studies.
Language eng
Field of Research 150303 Corporate Governance and Stakeholder Engagement
Socio Economic Objective 910402 Management
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2013, Elsevier
Persistent URL http://hdl.handle.net/10536/DRO/DU:30057858

Document type: Journal Article
Collection: School of Management and Marketing
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