When Australian construction SME implementing TQM Chan, Eric 2013, When Australian construction SME implementing TQM, World review of business research, vol. 3, no. 3, pp. 167-178. Attached Files Name Description MIMEType Size Downloads Title When Australian construction SME implementing TQM Author(s) Chan, Eric Journal name World review of business research Volume number 3 Issue number 3 Start page 167 End page 178 Total pages 12 Publisher World Business Institute Place of publication Melbourne, Vic. Publication date 2013-07 ISSN 1839-1176 1838-3955 Keyword(s) SME construction industry TQM strategy Summary Statistics show that construction industry contributes steadily and significantly to the national economy and SME always plays a major role. In order to offer "value for money" to the client and lower the operating cost, practising quality program is crucial. The aim of this paper is to investigate, via extensive literature reviews, how Australian construction SME should manage when implementing TQM strategy in the business model. In summary, there are four management implications: construction management, knowledge management, supply chain management and marketing management, which can enhance competitive advantage and favor commercial viability. One can reasonably conclude that quality improvements will lead to long term commercial advantages. Language eng Field of Research 120201 Building Construction Management and Project Planning 150313 Quality Management Socio Economic Objective 970112 Expanding Knowledge in Built Environment and Design HERDC Research category C2 Other contribution to refereed journal Persistent URL http://hdl.handle.net/10536/DRO/DU:30060887 Document type: Journal Article Collection: School of Architecture and Built Environment Related Links Link Description Connect to published version (restricted access) Go to link with your DU access privileges     Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved. Versions Version Filter Type Fri, 21 Feb 2014, 08:34:38 EST Tue, 25 Feb 2014, 14:47:54 EST Tue, 04 Mar 2014, 10:25:25 EST Mon, 10 Mar 2014, 09:15:40 EST Mon, 24 Mar 2014, 13:42:49 EST Filtered Full Citation counts:   Cited 0 times in TR Web of Science Cited 0 times in Scopus Search Google Scholar Access Statistics: 66 Abstract Views, 1 File Downloads  -  Detailed Statistics Created: Fri, 21 Feb 2014, 08:34:38 EST

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