Managing Indian IT professionals for global competitiveness: the role of human resource practices in developing knowledge and learning capabilities for innovation

Kong, Eric, Chadee, Doren and Raman, Revti 2013, Managing Indian IT professionals for global competitiveness: the role of human resource practices in developing knowledge and learning capabilities for innovation, Knowledge Management Research and Practice, vol. 11, no. 4, pp. 334-345.

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Title Managing Indian IT professionals for global competitiveness: the role of human resource practices in developing knowledge and learning capabilities for innovation
Author(s) Kong, Eric
Chadee, Doren
Raman, Revti
Journal name Knowledge Management Research and Practice
Volume number 11
Issue number 4
Start page 334
End page 345
Total pages 12
Publisher Palgrave Macmillan
Place of publication Basingstoke, UK
Publication date 2013
ISSN 1477-8238
1477-8246
Keyword(s) Human resource practices
Knowledge and learning capabilities
Innovation
Information technology professionals
India
Summary Little is known about how human resource practices contribute towards the competitiveness of people based-knowledge intensive organisations in developing countries. This paper examines the role of human resource practices in developing knowledge and learning capabilities for innovation in the Indian information technology services sector. The study draws from the experience of a sample of 11 of the largest information technology service providers (ITSPs) in India and is based on in-depth interviews. The main finding suggests that the talent management architecture of ITSPs that comprises human resource practices and the development of knowledge and learning capabilities is the main drivers of innovation. A conceptual framework showing the link between human resource practices, knowledge and learning capabilities and innovation of ITSPs is developed followed by the limitations of the study and avenues for future research.
Language eng
Field of Research 150308 International Business
Socio Economic Objective 910402 Management
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2013, Palgrave Macmillan
Persistent URL http://hdl.handle.net/10536/DRO/DU:30061569

Document type: Journal Article
Collections: Faculty of Business and Law
School of Law
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