The services internationalization process: n exploratory investigation of Australian service company internationalization to China

Menzies, Jane L. and Orr, Stuart 2013, The services internationalization process: n exploratory investigation of Australian service company internationalization to China, Journal of Asia-Pacific business, vol. 14, no. 4, pp. 287-311.

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Title The services internationalization process: n exploratory investigation of Australian service company internationalization to China
Author(s) Menzies, Jane L.
Orr, Stuart
Journal name Journal of Asia-Pacific business
Volume number 14
Issue number 4
Start page 287
End page 311
Total pages 25
Publisher Taylor & Francis
Place of publication Chichester, England
Publication date 2013-10
ISSN 1059-9231
1528-6940
Keyword(s) services
internationalization
entry mode
Australian businesses
China
Summary Service companies possess different characteristics from non-service-based companies, affecting their process of internationalization. This article examines the internationalization of service organizations using case studies of 23 Australian service organizations internationalizing to China. It finds that the internationalization process is influenced by the type of service the organization produces. The Uppsala internationalization model partially explains internationalization for companies producing exportable services but did not explain internationalization for companies, which produce nonexportable services (services that must be located within the market). International experience, government regulations and capital intensity were influential for internationalization. The findings develop a model for service organization internationalization.
Language eng
Field of Research 180115 Intellectual Property Law
Socio Economic Objective 949999 Law, Politics and Community Services not elsewhere classified
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2013, Taylor & Francis
Persistent URL http://hdl.handle.net/10536/DRO/DU:30062286

Document type: Journal Article
Collections: Faculty of Business and Law
Deakin Graduate School of Business
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