Openly accessible

Competency expectations for property professionals in Australia

Poon, Joanna and Brownlow, Michael 2014, Competency expectations for property professionals in Australia, Journal of property investment and finance, vol. 32, no. 3, pp. 256-281, doi: 10.1108/JPIF-12-2013-0068.

Attached Files
Name Description MIMEType Size Downloads
poon-competencyexpectations-post-2014.pdf Post print application/pdf 877.64KB 385

Title Competency expectations for property professionals in Australia
Author(s) Poon, Joanna
Brownlow, Michael
Journal name Journal of property investment and finance
Volume number 32
Issue number 3
Start page 256
End page 281
Total pages 26
Publisher Emerald Group Publishing Limited
Place of publication Bingley, Eng.
Publication date 2014
ISSN 1463-578X
Keyword(s) Skills
knowledge
attributes
property
competency
Summary Purpose – The aim of this paper is to identify the competency expectations for property
professionals in Australia. It further discusses differences in competency expectations between property professionals who have different professional backgrounds, such as valuers or non-valuers, and property professionals who work in different sectors or different-sized companies and who have differing amounts of experience. The competencies identified in this paper include knowledge areas, skills and attributes.

Design/methodology/approach
– This paper presents the research findings of a questionnaire survey sent to Australian Property Institute members, which aimed to gather Australian property professionals’ views on the knowledge, skills and attributes required to perform their roles effectively.  The percentage of the respondents who provided different choices of given answers for each of the 31 knowledge areas, 20 skills and 21 attributes was identified and discussed. The professional backgrounds of the respondents were also identified to see whether these impact on competency expectations for property professionals. Content analysis was used to analyse written comments collected in the questionnaire.

Findings –
The most important categories of knowledge, skill and attribute for Australian property professionals are valuation, effective written communication and practical experience, respectively.  The least important are international real estate, second language and creativity. Knowledge of rural valuation is very important in Australia, although this has not been mentioned in previous studies.  Professional backgrounds have a large influence on Australian property professionals’ views on knowledge requirements, but less so on skills and attributes.

Practical implications
– The findings of this paper can be used as guidance for property professionals in their professional development plan. In addition, property course providers can use the research findings of this paper to inform their curriculum development and redesign.

Originality/value
– This project is the first to identify the comprehensive competency expectations of property professionals as a whole in Australia. At the same time, it identifies differences in the competency expectations of property professionals who have different professional backgrounds.  Similar types of study have been conducted in the UK, the USA, Hong Kong and New Zealand but not yet in Australia. An understanding of the knowledge, skills and attributes required for property professionals is important for continuing professional development, curriculum development and the redesign of relevant property courses in order to maintain performance and competitiveness in the property sector.
Language eng
DOI 10.1108/JPIF-12-2013-0068
Field of Research 150403 Real Estate and Valuation Services
Socio Economic Objective 900203 Property Services (incl. Security)
HERDC Research category C1 Refereed article in a scholarly journal
Free to Read? Yes
Persistent URL http://hdl.handle.net/10536/DRO/DU:30065657

Connect to link resolver
 
Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved.

Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.

Versions
Version Filter Type
Citation counts: TR Web of Science Citation Count  Cited 4 times in TR Web of Science
Scopus Citation Count Cited 4 times in Scopus
Google Scholar Search Google Scholar
Access Statistics: 91 Abstract Views, 387 File Downloads  -  Detailed Statistics
Created: Mon, 15 Sep 2014, 11:37:35 EST by Gloria Stevenson

Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.