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Pharmacists' interprofessional communication about medications in specialty hospital settings

Rixon, Sascha, Braaf, Sandra, Williams, Allison, Liew, Danny and Manias, Elizabeth 2015, Pharmacists' interprofessional communication about medications in specialty hospital settings, Health communication, vol. 30, no. 11, pp. 1065-1075, doi: 10.1080/10410236.2014.919697.

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Title Pharmacists' interprofessional communication about medications in specialty hospital settings
Author(s) Rixon, Sascha
Braaf, Sandra
Williams, Allison
Liew, Danny
Manias, ElizabethORCID iD for Manias, Elizabeth orcid.org/0000-0002-3747-0087
Journal name Health communication
Volume number 30
Issue number 11
Start page 1065
End page 1075
Total pages 11
Publisher Routledge
Place of publication Philadelphia, Pa
Publication date 2015-11
ISSN 1532-7027
Summary Effective communication between pharmacists, doctors, and nurses about patients' medications is particularly important in specialty hospital settings where high-risk medications are frequently used. This article describes the nature of communication about medications that occurs between pharmacists and other health professionals, including doctors and nurses, in specialty hospital settings. Semistructured interviews with, and participant observations of, pharmacists, nurses, and doctors were conducted in specialty settings of an Australian public, metropolitan teaching hospital. Twenty-one individuals working in the settings of emergency care, oncology care, intensive care, cardiothoracic care, and perioperative care were interviewed. In addition, participant observations of 56 individuals were conducted in emergency care, oncology care, intensive care, and cardiothoracic care. Detailed thematic analysis of the data was performed. Across all of the settings, pharmacy was less visible than medicine and nursing in terms of pharmacists' work performed, pharmacy documentation and resources, and pharmacists' physical visibility. Pharmacists, doctors, and nurses largely worked alongside one another rather than with each other. When collaboration occurred, the professional groups engaged in mostly reactive communication to accomplish specific medication tasks that needed completing. Interprofessional differences in attitudes toward medications and medication management communication behaviors were evident. Pharmacists need to engage in more proactive communication in order to reduce the risk of medication errors occurring.
Language eng
DOI 10.1080/10410236.2014.919697
Field of Research 111099 Nursing not elsewhere classified
111503 Clinical Pharmacy and Pharmacy Practice
209999 Language, Communication and Culture not elsewhere classified
Socio Economic Objective 920210 Nursing
HERDC Research category C1 Refereed article in a scholarly journal
ERA Research output type C Journal article
Copyright notice ©2015, Taylor & Francis
Persistent URL http://hdl.handle.net/10536/DRO/DU:30069626

Document type: Journal Article
Collections: School of Nursing and Midwifery
Quality and Patient Safety Research
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