Openly accessible

The National Safety and Quality Health Service Standards requirements for orientation and induction within Australian healthcare: a review of the literature

Boyd, L. and Sheen, J. 2014, The National Safety and Quality Health Service Standards requirements for orientation and induction within Australian healthcare: a review of the literature, Asia Pacific journal of health management, vol. 9, no. 3, pp. 31-37.

Attached Files
Name Description MIMEType Size Downloads
sheen-thenational-2014.pdf Published version application/pdf 1.15MB 301

Title The National Safety and Quality Health Service Standards requirements for orientation and induction within Australian healthcare: a review of the literature
Author(s) Boyd, L.
Sheen, J.ORCID iD for Sheen, J. orcid.org/0000-0001-8327-5314
Journal name Asia Pacific journal of health management
Volume number 9
Issue number 3
Start page 31
End page 37
Total pages 7
Publisher Australian College of Health Service Executives
Place of publication North Ryde, N.S.W.
Publication date 2014
ISSN 1833-3818
Keyword(s) National Safety Quality Standards
orientation
induction
Summary Introduction: A workplace orientation program is a core requirement of the National Safety and Quality Health Service (NSQHS) Standards in Australia. This is particularly important within healthcare as patient safety and the patient experience are at risk if the healthcare workforce is not supported with an effective orientation and induction program. Aim: This study aimed to review the literature and map the requirements of the NSQHS Standards in relation to orientation and induction. Method: This study utilised online databases to search for literature pertaining to orientation and induction within healthcare. Inclusion criteria included relevance to research questions, and originating in a country with a comparative health system to Australia. Results: The search identified a total of 202 articles of potential relevance with 42 articles meeting the inclusion criteria. Articles were ranked according to hierarchy of evidence criteria for both qualitative and quantitative studies. The importance of using orientation to detail safety and quality roles, the organisations' risk management system, governance structure, operational processes and procedures was highlighted. Patient-centred care, antimicrobial stewardship, clinical handover and mechanisms for escalation of care and emergency assistance should also be covered within the orientation process. Conclusion: There is a dearth of studies in relation to orientation and induction in the healthcare literature. Orientation content is now clearly prescribed, what is lacking within healthcare is a standardised framework. Concept mapping, educational theory and adult learning methods have been shown to enhance workforce problem solving and engagement with orientation, however further research is needed to enhance practice
Language eng
Field of Research 150313 Quality Management
111709 Health Care Administration
Socio Economic Objective 920205 Health Education and Promotion
HERDC Research category C1 Refereed article in a scholarly journal
ERA Research output type C Journal article
Copyright notice ©2014, Australian College of Health Service Executives
Free to Read? Yes
Persistent URL http://hdl.handle.net/10536/DRO/DU:30069760

Document type: Journal Article
Collections: School of Psychology
Open Access Collection
Connect to link resolver
 
Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved.

Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.

Versions
Version Filter Type
Citation counts: TR Web of Science Citation Count  Cited 1 times in TR Web of Science
Scopus Citation Count Cited 0 times in Scopus
Google Scholar Search Google Scholar
Access Statistics: 1093 Abstract Views, 302 File Downloads  -  Detailed Statistics
Created: Tue, 17 Feb 2015, 12:37:50 EST

Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.