BI-based organizations : a sensemaking perspective

Namvar,M and Cybulski,J 2014, BI-based organizations : a sensemaking perspective, in ICIS 2014 : 35th International Conference on Information Systems, Association for Information Systems, [Auckland, New Zealand], pp. 1-17.

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Title BI-based organizations : a sensemaking perspective
Author(s) Namvar,M
Cybulski,JORCID iD for Cybulski,J
Conference name Information Systems. Conference (35th : 2014 : Auckland, New Zealand)
Conference location Auckland, New Zealand
Conference dates 14-17 Dec. 2014
Title of proceedings ICIS 2014 : 35th International Conference on Information Systems
Editor(s) [Unknown]
Publication date 2014
Conference series International Conference on Information Systems
Start page 1
End page 17
Total pages 17
Publisher Association for Information Systems
Place of publication [Auckland, New Zealand]
Keyword(s) Business intelligence
Decision making
Summary Business intelligence (BI) offers opportunities for managers to master vast data resources for operational and strategic gains, and allows BI-based organizations to generate significant business value. While several researchers emphasized the importance of BI to assist making quality decisions, no study explored the use of BI for improved understanding of business before such decisions are made and assessing the impact of the actions derived from these decisions. To fill this gap we use the theory of organizational sensemaking. The presented research uses hermeneutic phenomenology to study the experiences of decision-makers in using BI-generated insights to guide their actions while altering business processes, structures and information. The study emphasizes the necessity of using BI in the creation and maintenance of individual and organizational identity, as well as, enactment of this identity on the business and its environment, which need to be molded in response to changing circumstances.
Language eng
Field of Research 080109 Pattern Recognition and Data Mining
080111 Virtual Reality and Related Simulation
080605 Decision Support and Group Support Systems
Socio Economic Objective 890205 Information Processing Services (incl. Data Entry and Capture)
HERDC Research category E1 Full written paper - refereed
ERA Research output type E Conference publication
Copyright notice ©2014, Association for Information Systems
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Document type: Conference Paper
Collection: School of Information and Business Analytics
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