Understanding the experience of inpatient rehabilitation: insights into patient-centred care from patients and family members

Gill,SD, Dunning,T, McKinnon,F, Cook,D and Bourke,J 2014, Understanding the experience of inpatient rehabilitation: insights into patient-centred care from patients and family members, Scandinavian journal of caring sciences, vol. 28, no. 2, pp. 264-272, doi: 10.1111/scs.12055.

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Title Understanding the experience of inpatient rehabilitation: insights into patient-centred care from patients and family members
Author(s) Gill,SD
Dunning,TORCID iD for Dunning,T orcid.org/0000-0002-0284-1706
McKinnon,F
Cook,D
Bourke,J
Journal name Scandinavian journal of caring sciences
Volume number 28
Issue number 2
Start page 264
End page 272
Publisher Wiley-Blackwell Publishing
Place of publication Chichester, Eng.
Publication date 2014-06
ISSN 1471-6712
0283-9318
Keyword(s) inpatient rehabilitation
patient satisfaction
patient-centred care
Science & Technology
Life Sciences & Biomedicine
Nursing
NURSING, SSCI
ACUTE MYOCARDIAL-INFARCTION
RANDOMIZED CONTROLLED-TRIAL
HEALTH-CARE
QUALITATIVE RESEARCH
SATISFACTION
INFORMATION
MORTALITY
MEDICINE
RECOVERY
SURGERY
Summary The aim of the study was describe the experiences, needs and preferences of recent inpatients of a rehabilitation centre, and the needs of their families. Data were collected in four focus groups, two with patients (n = 13) who had recently completed inpatient rehabilitation following an illness, injury or elective surgery, and two with family members (n = 11). During the focus groups, two researchers facilitated discussion on any topic that participants considered important to the experience of inpatient rehabilitation; participants were encouraged to describe their care, needs and preferences. The focus group discussions were audio-taped and transcribed verbatim. Field notes were hand recorded. Data were analysed and collated into themes. Six key themes emerged. Participants wanted: interactions with friendly, empathetic staff; regular contact with senior staff and all staff to introduce themselves by name and profession; timely communication of accurate information; and rehabilitation services seven days a week. The physical environment had both positive and negative effects on patient well-being. Patients with complex or atypical circumstances required special attention to ensure their needs were met. In conclusion, patients and families identified six important issues that need to be considered during inpatient rehabilitation.
Language eng
DOI 10.1111/scs.12055
Field of Research 119999 Medical and Health Sciences not elsewhere classified
Socio Economic Objective 929999 Health not elsewhere classified
HERDC Research category C1 Refereed article in a scholarly journal
ERA Research output type C Journal article
Copyright notice ©2014, Wiley-Blackwell Publishing
Persistent URL http://hdl.handle.net/10536/DRO/DU:30072880

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