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Alternative service delivery models for families with a new speech generating device: perspectives of parents and therapists

Anderson, Kate Louise, Balandin, Susan and Stancliffe, Roger James 2015, Alternative service delivery models for families with a new speech generating device: perspectives of parents and therapists, International Journal of Speech-Language Pathology, vol. 17, no. 2, pp. 185-195, doi: 10.3109/17549507.2014.979876.

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Title Alternative service delivery models for families with a new speech generating device: perspectives of parents and therapists
Author(s) Anderson, Kate LouiseORCID iD for Anderson, Kate Louise
Balandin, SusanORCID iD for Balandin, Susan
Stancliffe, Roger James
Journal name International Journal of Speech-Language Pathology
Volume number 17
Issue number 2
Start page 185
End page 195
Publisher Taylor & Francis
Place of publication Abingdon, Eng.
Publication date 2015-04
ISSN 1754-9507
Keyword(s) Augmentative and alternative communication (AAC)
service delivery
Summary Purpose: Research has revealed limitations in the provision of in-person services to families with a new speech generating device (SGD), both in Australia and overseas. Alternative service models such as parent training, peer support and telepractice may offer a solution, but their use with this population has not been researched to date.

Method: Using interviews and focus groups, this study explored the experiences and opinions of 13 speech-language pathologists and seven parents regarding alternatives to in-person support and training for families with a new SGD. Data were analysed using grounded theory. Themes explored in this paper include the benefits and drawbacks of alternative service models as well as participants’ suggestions for the optimal implementation of these approaches.

Result: Participants confirmed the utility of alternative service models, particularly for rural/remote and underserviced clients. Benefits of these models included reduced travel time for families and therapists, as well as enhanced information access, support and advocacy for parents.

Conclusion: Participants viewed the provision of ongoing professional support to families as critical, regardless of service modality. Additional issues arising from this study include the need for development of organizational policies, resources and training infrastructure to support the implementation of these alternative service models.
Language eng
DOI 10.3109/17549507.2014.979876
Field of Research 111708 Health and Community Services
Socio Economic Objective 920499 Public Health (excl. Specific Population Health) not elsewhere classified
HERDC Research category C1 Refereed article in a scholarly journal
HERDC collection year 2015
Copyright notice ©2014, Speech Pathology Association of Australia
Persistent URL

Document type: Journal Article
Collections: Faculty of Health
School of Health and Social Development
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Created: Tue, 19 May 2015, 10:04:15 EST

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