Service providers' experiences and needs in working with refugees in the Geelong region: a qualitative study Jewson, Ashlee, Lamaro, Greer, Crisp, Beth R., Hanna, Lisa and Taket, Ann 2015, Service providers' experiences and needs in working with refugees in the Geelong region: a qualitative study, Australian journal of primary health, vol. 21, no. 2, pp. 233-238, doi: 10.1071/PY12132. Attached Files Name Description MIMEType Size Downloads Title Service providers' experiences and needs in working with refugees in the Geelong region: a qualitative study Author(s) Jewson, Ashlee Lamaro, Greer Crisp, Beth R. orcid.org/0000-0001-7863-4482 Hanna, Lisa orcid.org/0000-0003-3173-3381 Taket, Ann orcid.org/0000-0002-0971-5884 Journal name Australian journal of primary health Volume number 21 Issue number 2 Start page 233 End page 238 Total pages 6 Publisher CSIRO Publishing Place of publication Melbourne, Vic. Publication date 2015-01 ISSN 1448-7527 1836-7399 Keyword(s) Alruism Cooperative Behavior Cultural Characteristics Delivery of Health Care Female Health Services Needs and Demand Healthcare Disparities Humans Interviews as Topic Male Qualitiative Research Refugees South Australia Summary Service providers in Geelong, one of the priority locations for the resettlement of refugees in regional Australia, were interviewed to explore their perceptions of the health and wellbeing needs of refugees, and the capacity of service providers in a regional area to meet these. In all, 22 interviews were conducted with health and human service professionals in a range of organisations offering refugee-specific services, culturally and linguistically diverse (CALD) services in general, and services to the wider community, including refugees. The findings revealed that a more coordinated approach would increase the effectiveness of existing services; however, the various needs of refugees were more than could be met by organisations in the region at current resource levels. More staff and interpreting services were required, as well as professional development for staff who have had limited experience in working with refugees. It should not be assumed that service needs for refugees resettled in regional Australia will be the same as those of refugees resettled in capital cities. Some services provided in Melbourne were not available in Geelong, and there were services not currently provided to refugees that may be critical in facilitating resettlement in regional and rural Australia. Language eng DOI 10.1071/PY12132 Field of Research 111708 Health and Community Services Socio Economic Objective 920299 Health and Support Services not elsewhere classified HERDC Research category C1 Refereed article in a scholarly journal Copyright notice ©2015, CSIRO Publishing Persistent URL http://hdl.handle.net/10536/DRO/DU:30073471 Document type: Journal Article Collection: School of Health and Social Development Related Links Link Description Connect to published version Go to link with your DU access privileges     Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved. Versions Version Filter Type Thu, 28 May 2015, 08:21:53 EST Fri, 29 May 2015, 05:01:04 EST Mon, 15 Jun 2015, 14:31:27 EST Mon, 09 Nov 2015, 15:14:53 EST Thu, 12 Nov 2015, 05:11:17 EST Wed, 16 Dec 2015, 14:33:32 EST Wed, 16 Dec 2015, 14:39:48 EST Thu, 15 Feb 2018, 13:17:49 EST Filtered Full Citation counts:   Cited 1 times in TR Web of Science Cited 2 times in Scopus Search Google Scholar Access Statistics: 206 Abstract Views, 3 File Downloads  -  Detailed Statistics Created: Mon, 09 Nov 2015, 15:14:53 EST

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