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Transition from paper to electronic nursing documentation in residential aged care: an actor network theory analysis

Nguyen, Lemai, Bakewell, Lachlan, Wickramasinghe, Nilmini, Haddad, Peter, Muhammad, Imran, Moghimi, Hoda, Wilde, David, Redley, Benice, Considine, Julie and Botti, Mari 2015, Transition from paper to electronic nursing documentation in residential aged care: an actor network theory analysis, Electronic journal of health informatics, vol. 9, no. 1, pp. 1-12.

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Title Transition from paper to electronic nursing documentation in residential aged care: an actor network theory analysis
Author(s) Nguyen, LemaiORCID iD for Nguyen, Lemai orcid.org/0000-0003-3695-7245
Bakewell, Lachlan
Wickramasinghe, NilminiORCID iD for Wickramasinghe, Nilmini orcid.org/0000-0002-1314-8843
Haddad, Peter
Muhammad, Imran
Moghimi, Hoda
Wilde, David
Redley, BeniceORCID iD for Redley, Benice orcid.org/0000-0002-2376-3989
Considine, JulieORCID iD for Considine, Julie orcid.org/0000-0003-3801-2456
Botti, MariORCID iD for Botti, Mari orcid.org/0000-0002-2782-0987
Journal name Electronic journal of health informatics
Volume number 9
Issue number 1
Start page 1
End page 12
Total pages 12
Publisher Health Informatics Society Australia (HISA)
Place of publication Melbourne, Vic.
Publication date 2015
ISSN 1446-4381
Keyword(s) Actor network theory
Electronic nursing documentation
Technology implementation
Summary Objectives: To examine the role of technology when introduced into the specific setting of residential aged care and then analyse the associated changes to this complex socio-technical network of human and technology actors on the introduction of this technology using the rich lens of Actor Network Theory. Methods: An exploratory qualitative single case study was conducted. The specific focus being the implementation of a nursing information system in an aged care context, i.e. the transition from paper-based nursing documentation to electronic nursing documentation. A series of 19 semi structured interviews with facility managers, nursing coordinators, and the nursing and care staff were conducted. The collected data were analysed using standard qualitative techniques such as thematic analysis and a priori themes were developed from the application of Actor Network Theory. Results: A priori themes coupled with emergent themes served to highlight the impact of a disruptive technology solution into a complex context. Conclusion: An Actor Network Theory analysis enables a rich theoretical lens to be used to examine the introduction of a disruptive technology into a complex context. On such examination critical success factors were identified as well as key barriers. Moreover, people issues were found to be central to the success of such a solution.
Notes Reproduced under the Creative Commons Attribution 3.0 License is retained by the Authors.
Language eng
Field of Research 111001 Aged Care Nursing
Socio Economic Objective 920210 Nursing
HERDC Research category C1 Refereed article in a scholarly journal
ERA Research output type C Journal article
Copyright notice ©2015, The Authors
Free to Read? Yes
Use Rights Creative Commons Attribution licence
Persistent URL http://hdl.handle.net/10536/DRO/DU:30073541

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Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.