Organisation response time to online queries

Gabbott, Mark, Dubelaar, Chris and Tsarenko, Yelena 2003, Organisation response time to online queries, Journal of Asia Pacific marketing, vol. 2, no. 2, pp. 42-55.

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Title Organisation response time to online queries
Author(s) Gabbott, Mark
Dubelaar, Chris
Tsarenko, Yelena
Journal name Journal of Asia Pacific marketing
Volume number 2
Issue number 2
Start page 42
End page 55
Total pages 14
Publisher Emerald Group Publishing
Place of publication Bingley, Eng.
Publication date 2003
ISSN 1475-7699
Language eng
Field of Research 150503 Marketing Management (incl Strategy and Customer Relations)
Socio Economic Objective 970115 Expanding Knowledge in Commerce
HERDC Research category C1.1 Refereed article in a scholarly journal
Copyright notice ©2003, Emerald Group Publishing
Persistent URL http://hdl.handle.net/10536/DRO/DU:30073876

Document type: Journal Article
Collections: Faculty of Business and Law
Department of Marketing
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