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Framing ICT policies to facilitate participatory e-government

Freeman, Julie 2011, Framing ICT policies to facilitate participatory e-government, in Proceedings of the Communications Policy and Research Forum 2011, Network Insight Institute, Sydney, N.S.W., pp. 180-193.

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Title Framing ICT policies to facilitate participatory e-government
Author(s) Freeman, Julie
Conference name Communications policy and research forum (2011 : Sydney, N.S.W.)
Conference location Sydney, N.S.W.
Conference dates 7 - 8 Nov. 2011
Title of proceedings Proceedings of the Communications Policy and Research Forum 2011
Editor(s) Papandrea, Franco
Armstrong, Mark
Publication date 2011
Start page 180
End page 193
Total pages 14
Publisher Network Insight Institute
Place of publication Sydney, N.S.W.
Summary This paper examines the role of information and communication technology (ICT) policies in shaping the participatory nature of local e-government. It suggests that civic involvement through e-government practices requires a combination of direct and indirect ICT policies (Cohen, van Geenhuizen and Nijkamp, 2005). Direct policies focus on ICT infrastructure development and enhance civic adoption and use of ICTs. ICTs also support policies indirectly through data organisation, information dissemination and the provision of spaces for discourse, deliberation and contributions to decision-making processes. Drawing from policy examples from Australia and the United Kingdom (UK), this paper suggests the need to combine federal guidance with local knowledge, while using policies to support ICTs and using ICTs to support policies. Such a cohesive and integrated policy relationship between federal and local government bodies is needed if local e-government is to advance to facilitate civic engagement.
ISBN 9780980434446
Language eng
Field of Research 200102 Communication Technology and Digital Media Studies
Socio Economic Objective 890399 Information Services not elsewhere classified
HERDC Research category E1.1 Full written paper - refereed
Copyright notice ©2011, Network Insight Institute
Persistent URL http://hdl.handle.net/10536/DRO/DU:30075426

Document type: Conference Paper
Collections: School of Humanities and Social Sciences
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Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.