Toward a receiver-based theory of knowledge sharing

Lichtenstein, Sharman and Hunter, Alexia 2008, Toward a receiver-based theory of knowledge sharing. In Jennex, Murray E. (ed), Current issues in knowledge management, IGI Global, Hershey, Pa., pp.86-103, doi: 10.4018/978-1-59904-916-8.ch007.

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Title Toward a receiver-based theory of knowledge sharing
Author(s) Lichtenstein, Sharman
Hunter, Alexia
Title of book Current issues in knowledge management
Editor(s) Jennex, Murray E.
Publication date 2008
Chapter number 7
Total chapters 21
Start page 86
End page 103
Total pages 18
Publisher IGI Global
Place of Publication Hershey, Pa.
Summary Managers and researchers alike have sought new ways to address the challenges of sharing dispersed knowledge in modern business environments. Careful consideration by sharers of receivers' knowledge needs and behaviours may improve the effectiveness of organisational knowledge sharing. This research examines how sharers react to their perceptions of receivers' knowledge needs and behaviours when making choices relating to sharing knowledge. The focus of this article is to propose and empirically explore a theoretical framework for a study of the role of the receiver in knowledge sharing - receiver-based theory. Data collected from two case studies highlight a key role played by perceived receiver knowledge needs and behaviours in shaping sharer choices when explicit knowledge is shared. A set of receiver influences on knowledge sharing is provided that highlights key receiver and sharer issues. The paper concludes that companies should develop better ways to connect potential sharers with receivers' real knowledge needs. Further, the findings suggest that sharing on a need-to-know basis hinders change in organisational power structures, and prevents the integration of isolated pockets of knowledge that may yield new value. © 2008, IGI Global.
ISBN 9781599049168
Language eng
DOI 10.4018/978-1-59904-916-8.ch007
Field of Research 0 Not Applicable
Socio Economic Objective 0 Not Applicable
HERDC Research category B1.1 Book chapter
Copyright notice ©2008, IGI Global
Persistent URL http://hdl.handle.net/10536/DRO/DU:30076121

Document type: Book Chapter
Collection: Faculty of Business and Law
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