Critical success factors in e‐learning ecosystems: a qualitative study

Sridharan, Bhavani, Deng, Hepu and Corbitt, Brian 2010, Critical success factors in e‐learning ecosystems: a qualitative study, Journal of systems and information technology, vol. 12, no. 4, pp. 263-288, doi: 10.1108/13287261011095798.

Attached Files
Name Description MIMEType Size Downloads

Title Critical success factors in e‐learning ecosystems: a qualitative study
Author(s) Sridharan, BhavaniORCID iD for Sridharan, Bhavani
Deng, Hepu
Corbitt, Brian
Journal name Journal of systems and information technology
Volume number 12
Issue number 4
Start page 263
End page 288
Total pages 26
Publisher Emerald Group Publishing
Place of publication Bingley, Eng.
Publication date 2010-11-16
ISSN 1328-7265
Keyword(s) Critical success factors
Learning processes
Summary Abstract
Purpose – The purpose of this paper is to evaluate the critical success factors for sustainable e-learning in an e-learning ecosystem framework. Three critical components of the e-learning ecosystem including principles and methods, processes and systems, and substance and content are considered based on a comprehensive review of the relevant literature in e-learning.
Design/methodology/approach – Systematic interviews are conducted with experts in e-learning for identifying the critical success factors to sustainable e-learning within an e-learning ecosystem framework. This leads to the development of an e-learning success model that describes the underlying relationship between and among the identified critical success factors.
Findings – A comprehensive analysis of the interview results shows that there are several barriers to the effective adoption of the proposed e-learning success model for improving the effectiveness of e- learning. These barriers include a lack of understanding of the technologies behind various pedagogies, insufficiencies of the popular learning management systems, and the sustainability of the learning objects repositories.
Research limitations/implications – The paper highlights the criticality of synergizing the three components of e-learning ecosystems namely pedagogies, technologies and management of learning resources for achieving a sustainable e-learning success.
Practical implications – A better understanding of these barriers would help e-learning stakeholders develop appropriate strategies and policies for the implementation of the proposed e-learning success model towards creating a sustainable e-learning environment.
Originality/value – Specific contributions of this research to the entire e-learning community are discussed with recommendations for concerted policy measures to eliminate the identified barriers in the process of adopting the developed e-learning success model.
Language eng
DOI 10.1108/13287261011095798
Field of Research 159999 Commerce, Management, Tourism and Services not elsewhere classified
Socio Economic Objective 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
HERDC Research category C1.1 Refereed article in a scholarly journal
ERA Research output type C Journal article
Copyright notice ©2010, Emerald Group Publishing
Persistent URL

Document type: Journal Article
Collections: Faculty of Business and Law
Learning Innovations
Connect to link resolver
Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved.

Version Filter Type
Citation counts: TR Web of Science Citation Count  Cited 0 times in TR Web of Science
Scopus Citation Count Cited 21 times in Scopus
Google Scholar Search Google Scholar
Access Statistics: 318 Abstract Views, 0 File Downloads  -  Detailed Statistics
Created: Thu, 27 Aug 2015, 15:54:09 EST

Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact