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Managing SaaS risk in higher education organisations: a case study

Troshani, Indrit, Rampersad, Giselle and Wickramasinghe, Nilmini 2013, Managing SaaS risk in higher education organisations: a case study, International journal of e-business research, vol. 9, no. 2, pp. 8-23, doi: 10.4018/jebr.2013040102.

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Title Managing SaaS risk in higher education organisations: a case study
Author(s) Troshani, Indrit
Rampersad, Giselle
Wickramasinghe, Nilmini
Journal name International journal of e-business research
Volume number 9
Issue number 2
Start page 8
End page 23
Total pages 16
Publisher IGI Global
Place of publication Hershey, Pa.
Publication date 2013-04
ISSN 1548-1131
1548-114X
Summary Software-as-a-Service (SaaS) is a new information and communications technology (ICT) that offers dynamically scalable reconfigurable services to clients on demand via the internet. It is heralded as one of the most significant ICT advances that can facilitate business value creation and innovation. There is paucity of research concerning the perceived risks that can affect SaaS adoption intentions of higher education organisations (HEOs). In attempts to contribute to the existing body of knowledge, this study draws on qualitative evidence to explore perceived SaaS risks at HEOs. It equips HEO managers and policy makers with an integrative risk management framework for SaaS adoption.
Language eng
DOI 10.4018/jebr.2013040102
Field of Research 080699 Information Systems not elsewhere classified
0806 Information Systems
1505 Marketing
Socio Economic Objective 920299 Health and Support Services not elsewhere classified
HERDC Research category C1.1 Refereed article in a scholarly journal
ERA Research output type C Journal article
Copyright notice ©2013, IGI Global
Persistent URL http://hdl.handle.net/10536/DRO/DU:30077578

Document type: Journal Article
Collection: Faculty of Health
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