A bricolage perspective on healthcare information systems design: an improvisation model

Teoh, Say Yen, Wickramasinghe, Nilmini and Pan, Shan L. 2012, A bricolage perspective on healthcare information systems design: an improvisation model, Database for advances in information systems, vol. 43, no. 3, pp. 47-61, doi: 10.1145/2351848.2351852.

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Title A bricolage perspective on healthcare information systems design: an improvisation model
Author(s) Teoh, Say Yen
Wickramasinghe, NilminiORCID iD for Wickramasinghe, Nilmini orcid.org/0000-0002-1314-8843
Pan, Shan L.
Journal name Database for advances in information systems
Volume number 43
Issue number 3
Start page 47
End page 61
Total pages 15
Publisher ACM
Place of publication New York, N.Y.
Publication date 2012-08
ISSN 0095-0033
Keyword(s) improvisation
healthcare information system design
case study
Summary Pressured by escalating costs, continual demand for high quality, and the speed of technological advances, the need for change and improvisation has become a critical priority for the healthcare industry. Now society demands that healthcare providers offer better patient care through the careful use of information technologies. For that, practitioners are urged to expand the boundaries of innovative IS design strategies. Unfortunately, research on healthcare information systems (HIS) improvisation remains relatively underdeveloped. Thus, this study uses the organizational improvisation and bricolage theoretical lenses, from the perspective of a case study, to examine how strategic improvisation might give rise to fruitful HIS novel design performances. Theoretically, we provide an inductively derived strategic conceptual model of improvisation that couples with network, structure, and institutional bricolage to execute a 'resource-time-effort' model. This enables us to improvise a superior HIS that offers quality patient-centric healthcare delivery and a valuable improvisation model. Professionally, this study contributes three key insights for IS improvisation in the healthcare industry.
Language eng
DOI 10.1145/2351848.2351852
Field of Research 111799 Public Health and Health Services not elsewhere classified
0806 Information Systems
Socio Economic Objective 970111 Expanding Knowledge in the Medical and Health Sciences
HERDC Research category C1.1 Refereed article in a scholarly journal
ERA Research output type C Journal article
Copyright notice ©2012, ACM
Persistent URL http://hdl.handle.net/10536/DRO/DU:30077598

Document type: Journal Article
Collections: Faculty of Health
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