A new perspective on competency management: Implemented through effective human-computer interaction

McKay,E and Henschke,K 2009, A new perspective on competency management: Implemented through effective human-computer interaction, in IFIP International Federation for Information Processing, Pub,, pp. 95-106, doi: 10.1007/978-0-387-93847-9_9.

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Title A new perspective on competency management: Implemented through effective human-computer interaction
Author(s) McKay,E
Conference location L
Conference dates D
Title of proceedings IFIP International Federation for Information Processing
Publication date 2009
Start page 95
End page 106
Total pages 12
Publisher Pub
Keyword(s) Competency management system
Effective HCI
Experiential learning
Instructional design
Knowledge navigation
Workplace training
Summary Making an informed decision on whether an individual is suited to undertake an educational course or industry training programme can be very frustrating. When dealing with young adults at different cognitive skill levels, it is important to be able to identify and distinguish between their knowledge/competency levels, mostly on the basis of the evidence gathered from test-items. The current absence of appropriate measurement tools to determine skill/competency/knowledge levels remains a practical issue. The main aim of this paper is to discuss the management of this important differentiation in cognitive skill performance. One of the dilemmas surrounding this type of competency evaluation is the time it takes to test an individual. Insisting for instance, that a novice undergoes a long and arduous test, including many difficult testing items, results in lowered self-esteem, reduced motivation for learning something new, may induce stress related disorders. Similarly, expecting a more competent individual to undergo numerous simple test-items can generate the same negative result. A Competency Management System (CMS) is presented to initiate effective human-computer interaction (HCI) for cognitive skills assessment. © 2009 Springer-Verlag US.
ISBN 9780387938455
ISSN 1571-5736
Language eng
DOI 10.1007/978-0-387-93847-9_9
Field of Research 0 Not Applicable
Socio Economic Objective 0 Not Applicable
Persistent URL http://hdl.handle.net/10536/DRO/DU:30078450

Document type: Conference Paper
Collection: Faculty of Business and Law
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