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How servant leadership influences organizational citizenship behavior: the roles of LMX, empowerment, and proactive personality

Newman, A., Schwarz, G., Cooper, B. and Sendjaya, S. 2015, How servant leadership influences organizational citizenship behavior: the roles of LMX, empowerment, and proactive personality, Journal of business ethics, vol. In press, pp. 1-14, doi: 10.1007/s10551-015-2827-6.

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Title How servant leadership influences organizational citizenship behavior: the roles of LMX, empowerment, and proactive personality
Author(s) Newman, A.
Schwarz, G.
Cooper, B.
Sendjaya, S.
Journal name Journal of business ethics
Volume number In press
Start page 1
End page 14
Total pages 14
Publisher Springer
Place of publication New York, N.Y.
Publication date 2015
ISSN 0167-4544
1573-0697
Keyword(s) LMX
Organizational citizenship behavior
Psychological empowerment
Servant leadership
Summary © 2015 Springer Science+Business Media Dordrecht While the link between servant leadership and organizational citizenship behavior (OCB) has been established, the individual-level mechanisms underlying this relationship and its boundary conditions remain poorly understood. In this study, we investigate the salience of the mediating mechanisms of leader–member exchange (LMX) and psychological empowerment in explaining the process by which servant leaders elicit discretionary OCB among followers. We also examine the role of followers’ proactive personality in moderating the indirect effects of servant leadership on OCB through LMX and psychological empowerment. Analysis of survey data collected from 446 supervisor–subordinate dyads in a large Chinese state-owned enterprise suggests that while servant leadership is positively related to subordinate OCB through LMX, psychological empowerment does not explain any additional variance in OCB above that accounted for by LMX. Moderated mediation tests confirm the moderating effect of proactive personality through LMX. By providing a nuanced understanding of how and when servant leadership leads followers to go above and beyond their job role, our study assists organizations in deciding how to develop and utilize servant leaders in their organizations.
Language eng
DOI 10.1007/s10551-015-2827-6
Field of Research 150310 Organisation and Management Theory
1503 Business And Management
2201 Applied Ethics
1505 Marketing
Socio Economic Objective 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
HERDC Research category C1.1 Refereed article in a scholarly journal
ERA Research output type C Journal article
Copyright notice ©2015, Springer
Persistent URL http://hdl.handle.net/10536/DRO/DU:30079957

Document type: Journal Article
Collection: Department of Management
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