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The work-based predictors of job engagement and job satisfaction experienced by community health professionals

Noblet, Andrew, Allisey, Amanda, Nielsen, Ingrid, Cotton, Stacey, LaMontagne, Anthony and Page, Karen 2015, The work-based predictors of job engagement and job satisfaction experienced by community health professionals, Health care management review, vol. 42, no. 3, pp. 1-10.

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Title The work-based predictors of job engagement and job satisfaction experienced by community health professionals
Author(s) Noblet, AndrewORCID iD for Noblet, Andrew
Allisey, Amanda
Nielsen, IngridORCID iD for Nielsen, Ingrid
Cotton, StaceyORCID iD for Cotton, Stacey
LaMontagne, Anthony
Page, Karen
Journal name Health care management review
Volume number 42
Issue number 3
Start page 1
End page 10
Total pages 10
Publisher Aspen Publishers
Place of publication Frederick, Md.
Publication date 2015
ISSN 1550-5030
Keyword(s) Science & Technology
Life Sciences & Biomedicine
Health Policy & Services
Health Care Sciences & Services
community health professionals
job engagement
job satisfaction
job stressors
Summary Background: Job engagement represents a critical resource for community-based health care agencies to achieve high levels of effectiveness. However, studies examining the organisational sources of job engagement among health care professionals have generally overlooked those workers based in community settings.Purpose: This study drew on the demand-control model, in addition to stressors that are more specific to community health services (e.g., unrewarding management practices), to identify conditions that are closely associated with the engagement experienced by a community health workforce. Job satisfaction was also included as a way of assessing how the predictors of job engagement differ from those associated with other job attitudes.Methodology/Approach: Health and allied health care professionals (n = 516) from twoAustralian community health services took part in the current investigation. Responses from the two organisations were pooled and analysed using linear multiple regression.Findings: The analyses revealed that three working conditions were predictive of both job engagement and job satisfaction (i.e., job control, quantitative demands and unrewarding management practices). There was some evidence of differential effects with cognitive demands being associated with job engagement, but not job satisfaction.Practice Implications: The results provide important insights into the working conditions that, if addressed, could play key roles in building a more engaged and satisfied community health workforce. Further, working conditions like job control and management practices are amenable to change and thus represent important areas where community health services could enhance the energetic and motivational resources of their employees.
Language eng
Field of Research 150311 Organisational Behaviour
1117 Public Health And Health Services
1503 Business And Management
Socio Economic Objective 929999 Health not elsewhere classified
HERDC Research category C1 Refereed article in a scholarly journal
ERA Research output type C Journal article
Copyright notice ©2015, Aspen Publishers
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