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The work-based predictors of job engagement and job satisfaction experienced by community health professionals

Noblet, Andrew James, Allisey, Amanda Faye, Nielsen, Ingrid, Cotton, Stacey, LaMontagne, Anthony Donald and Page, Kathryn M 2015, The work-based predictors of job engagement and job satisfaction experienced by community health professionals, Health care management review, vol. In press, pp. 1-26, doi: 10.1097/HMR.0000000000000104.

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Title The work-based predictors of job engagement and job satisfaction experienced by community health professionals
Author(s) Noblet, Andrew JamesORCID iD for Noblet, Andrew James orcid.org/0000-0002-3498-6838
Allisey, Amanda Faye
Nielsen, IngridORCID iD for Nielsen, Ingrid orcid.org/0000-0002-9065-9778
Cotton, Stacey
LaMontagne, Anthony DonaldORCID iD for LaMontagne, Anthony Donald orcid.org/0000-0002-5811-5906
Page, Kathryn M
Journal name Health care management review
Volume number In press
Start page 1
End page 26
Total pages 26
Publisher Aspen Publishers
Place of publication Frederick, Md.
Publication date 2015
ISSN 1550-5030
Summary Background: Job engagement represents a critical resource for community-based health care agencies to achieve high levels of effectiveness. However, studies examining the organisational sources of job engagement among health care professionals have generally overlooked those workers based in community settings.
Purpose: This study drew on the demand-control model, in addition to stressors that are more specific to community health services (e.g., unrewarding management practices), to identify conditions that are closely associated with the engagement experienced by a community health workforce. Job satisfaction was also included as a way of assessing how the predictors of job engagement differ from those associated with other job attitudes.
Methodology/Approach: Health and allied health care professionals (n = 516) from two
Australian community health services took part in the current investigation. Responses from the two organisations were pooled and analysed using linear multiple regression.
Findings: The analyses revealed that three working conditions were predictive of both job engagement and job satisfaction (i.e., job control, quantitative demands and unrewarding management practices). There was some evidence of differential effects with cognitive demands being associated with job engagement, but not job satisfaction.
Practice Implications: The results provide important insights into the working conditions that, if addressed, could play key roles in building a more engaged and satisfied community health workforce. Further, working conditions like job control and management practices are amenable to change and thus represent important areas where community health services could enhance the energetic and motivational resources of their employees.
Language eng
DOI 10.1097/HMR.0000000000000104
Field of Research 150311 Organisational Behaviour
150311 Organisational Behaviour
Socio Economic Objective 929999 Health not elsewhere classified
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2015, Aspen Publishers
Persistent URL http://hdl.handle.net/10536/DRO/DU:30080125

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