Performance appraisal of software testers

Kanij, Tanjila, Grundy, John and Merkel, Robert 2014, Performance appraisal of software testers, Information and software technology, vol. 56, no. 5, pp. 495-505, doi: 10.1016/j.infsof.2013.11.002.

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Title Performance appraisal of software testers
Author(s) Kanij, Tanjila
Grundy, JohnORCID iD for Grundy, John
Merkel, Robert
Journal name Information and software technology
Volume number 56
Issue number 5
Start page 495
End page 505
Total pages 11
Publisher Elsevier
Place of publication Amsterdam, The Netherlands
Publication date 2014-05
ISSN 0950-5849
Keyword(s) Science & Technology
Computer Science, Information Systems
Computer Science, Software Engineering
Computer Science
Performance appraisal
Software testers
Project management
Summary Context To determine the effectiveness of software testers a suitable performance appraisal approach is necessary, both for research and practice purposes. However, review of relevant literature reveals little information of how software testers are appraised in practice. Objective (i) To enhance our knowledge of industry practice of performance appraisal of software testers and (ii) to collect feedback from project managers on a proposed performance appraisal form for software testers. Method A web-based survey with questionnaire was used to collect responses. Participants were recruited using cluster and snowball sampling. 18 software development project managers participated. Results We found two broad trends in performance appraisal of software testers - same employee appraisal process for all employees and a specialized performance appraisal method for software testers. Detailed opinions were collected and analyzed on how performance of software testers should be appraised. Our proposed appraisal approach was generally well-received. Conclusion Factors such as number of bugs found after delivery and efficiency of executing test cases were considered important in appraising software testers' performance. Our proposed approach was refined based on the feedback received.
Language eng
DOI 10.1016/j.infsof.2013.11.002
Field of Research 080309 Software Engineering
0806 Information Systems
Socio Economic Objective 890202 Application Tools and System Utilities
HERDC Research category C1.1 Refereed article in a scholarly journal
ERA Research output type C Journal article
Copyright notice ©2013, Elsevier
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Document type: Journal Article
Collections: School of Information Technology
2018 ERA Submission
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