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The role of Transaction Cost Economics in information technology outsourcing research : a meta-analysis of the choice of contract type

Schermann, Michael, Dongus, Konrad, Yetton, Philip and Krcmar, Helmut 2016, The role of Transaction Cost Economics in information technology outsourcing research : a meta-analysis of the choice of contract type, Journal of strategic information systems, vol. 25, no. 1, pp. 32-48, doi: 10.1016/j.jsis.2016.02.004.

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Title The role of Transaction Cost Economics in information technology outsourcing research : a meta-analysis of the choice of contract type
Author(s) Schermann, Michael
Dongus, Konrad
Yetton, Philip
Krcmar, Helmut
Journal name Journal of strategic information systems
Volume number 25
Issue number 1
Start page 32
End page 48
Total pages 17
Publisher Elsevier
Place of publication Amsterdam, The Netherlands
Publication date 2016-03
ISSN 0963-8687
1873-1198
Keyword(s) IT outsourcing
transaction cost economics
task uncertainty
choice of contract type
time-and-material contract
fixed-price contract
Summary Two recent reviews report that the empirical findings in information technology outsourcing (ITO) research are frequently inconsistent with the prevailing dominant analytical framework of transaction cost economics (TCE). While employing similar methodologies, the two reviews propose different strategies to resolve the inconsistencies. One is to improve the methodological rigor, specifically, the operationalization of TCE constructs. The other is to abandon TCE in favor of a new analytical framework. This paper presents a meta-analysis of the empirical findings on the choice of contract type as a function of task uncertainty. The results support both strategies. Refining the operationalization of TCE constructs, specifically of task uncertainty, would have improved the reliability of findings on TCE-based relationships between task uncertainty and the choice of contract type. However, independent of such methodological improvements, TCE is of limited relevance in recent ITO research for predicting the choice of contract type. Generalizing these findings, we conclude that ITO research requires a new analytical framework to further develop the theory of ITO and to provide sound guidance to the ITO industry.
Language eng
DOI 10.1016/j.jsis.2016.02.004
Field of Research 080608 Information Systems Development Methodologies
0806 Information Systems
1503 Business And Management
0801 Artificial Intelligence And Image Processing
Socio Economic Objective 970108 Expanding Knowledge in the Information and Computing Sciences
HERDC Research category C1 Refereed article in a scholarly journal
ERA Research output type C Journal article
Copyright notice ©2016, Elsevier
Persistent URL http://hdl.handle.net/10536/DRO/DU:30082002

Document type: Journal Article
Collection: Department of Information Systems and Business Analytics
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