Informal social networks within and between organisations: on the properties of interpersonal ties and trust

Whelan, Chad 2016, Informal social networks within and between organisations: on the properties of interpersonal ties and trust, Policing: an international journal of police strategies and management, vol. 39, no. 1, pp. 145-158.

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Title Informal social networks within and between organisations: on the properties of interpersonal ties and trust
Author(s) Whelan, ChadORCID iD for Whelan, Chad orcid.org/0000-0002-2910-0983
Journal name Policing: an international journal of police strategies and management
Volume number 39
Issue number 1
Start page 145
End page 158
Total pages 14
Publisher Emerald Group Publishing
Place of publication Bingley, Eng.
Publication date 2016
ISSN 1758-695X
Keyword(s) social networks
interpersonal networks
informal ties
institutional trust
inter-organisational trust
security networks
Summary Purpose

– The purpose of this paper is to explore the underlying relational properties of security networks by focusing specifically on the relationship between formal and informal ties, and interpersonal and inter-organisational trust.

Design/methodology/approach

– The research is based on 20 qualitative interviews with senior members of police and security agencies across the field of counter-terrorism in Australia.

Findings

– The findings suggest that the underlying relational properties of security networks are highly complex, making it difficult to distinguish between formal and informal ties, interpersonal and inter-organisational trust. The findings also address the importance of informal ties and interpersonal trust for the functioning of organisational security networks.

Research limitations/implications

– The research is exploratory in nature and extends to a number of organisational security networks in the field of counter-terrorism in Australia. While it is anticipated that the findings will be relevant in a variety of contexts, further research is required to advance our knowledge of the implications and properties of informal social networks within defined network boundaries.

Practical implications

– The findings suggest that the functioning of security networks is likely to be highly dependent on the underlying social relationships between network members. This has practical implications for those responsible for designing and managing security networks.

Originality/value

– The paper calls attention to a very understudied topic by focusing on the dynamics of informal ties and interpersonal trust within organisational security networks.
Language eng
Field of Research 160205 Police Administration, Procedures and Practice
1602 Criminology
Socio Economic Objective 940404 Law Enforcement
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2016, Emerald Group Publishing
Persistent URL http://hdl.handle.net/10536/DRO/DU:30082226

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