The acceptance of nursing information systems: an analysis using UTAUT

Nguyen, Lemai, Haddad, Peter, Moghimi, Hoda, Muhammad, Imran, Coleman, Kimberley, Redley, Bernice, Botti, Mari and Wickramasinghe, Nilmini 2016, The acceptance of nursing information systems: an analysis using UTAUT. In Wickramasinghe, Nilmini, Troshani, Indrit and Tan, Joseph (ed), Contemporary consumer health informatics, Springer, Berlin, Germany, pp.347-365, doi: 10.1007/978-3-319-25973-4_19.

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Title The acceptance of nursing information systems: an analysis using UTAUT
Author(s) Nguyen, LemaiORCID iD for Nguyen, Lemai
Haddad, Peter
Moghimi, Hoda
Muhammad, Imran
Coleman, Kimberley
Redley, BerniceORCID iD for Redley, Bernice
Botti, MariORCID iD for Botti, Mari
Wickramasinghe, NilminiORCID iD for Wickramasinghe, Nilmini
Title of book Contemporary consumer health informatics
Editor(s) Wickramasinghe, NilminiORCID iD for Wickramasinghe, Nilmini
Troshani, Indrit
Tan, Joseph
Publication date 2016
Series Healthcare delivery in the information age
Chapter number 19
Total chapters 25
Start page 347
End page 365
Total pages 19
Publisher Springer
Place of Publication Berlin, Germany
Keyword(s) point-of-care information systems
health informatics
nursing informatics
technology acceptance
Summary Nurses are the largest group of health-care professionals in hospitals providing 24-h care to patients. Hence, nurses are pivotal in coordinating and communicating patient care information in the complex network of health-care professionals, services, and other care processes. Further, surveillance and timely interventions by nurses impact quality of care, reduce errors, and decrease health-care costs. Information communication technologies (ICTs) provide the capabilities to support many aspects of nursing care. However, within the context of acute nursing care, there is a lack of integrated technology solutions to support the complex interactions associated with nursing activities and thereby the delivery of high-quality and safe care. Generally, to date, the literature reports low levels of acceptance of ICT solutions by nurses. To address this, the following discussion serves to examine nurses’ acceptance of an integrated point-of-care solution for acute nursing contexts. The ICT was specifically designed to be sensitive to nurses’ needs with the expectation that this will lead to high levels of user acceptance. An evaluation of the acceptability of the proposed solution is presented using unified theory of acceptance and use of technology (UTAUT). Through the UTAUT lens, initial reactions of the participating nurses were examined. The findings provided us with feedback to redesign the solution to better fit with the dynamics and complexity of nursing care. The study has implications for theory, including using UTAUT in health-care contexts, and for practice, including recommendations for the design and development of ICT solutions suitable for nursing contexts.
ISBN 9783319259734
ISSN 2191-5946
Language eng
DOI 10.1007/978-3-319-25973-4_19
Field of Research 119999 Medical and Health Sciences not elsewhere classified
080602 Computer-Human Interaction
111099 Nursing not elsewhere classified
Socio Economic Objective 890202 Application Tools and System Utilities
HERDC Research category B1 Book chapter
ERA Research output type B Book chapter
Copyright notice ©2016, Springer International Publishing Switzerland
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