Supporting business intelligence usage: an integrated framework with automatic weighting

Chee, Chin-Hoong, Yeoh, William, Tan, Hung-Khoon and Ee, Mong Shan 2016, Supporting business intelligence usage: an integrated framework with automatic weighting, Journal of computer information systems, vol. 56, no. 4, pp. 301-312, doi: 10.1080/08874417.2016.1164003.

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Title Supporting business intelligence usage: an integrated framework with automatic weighting
Author(s) Chee, Chin-Hoong
Yeoh, WilliamORCID iD for Yeoh, William
Tan, Hung-Khoon
Ee, Mong ShanORCID iD for Ee, Mong Shan
Journal name Journal of computer information systems
Volume number 56
Issue number 4
Start page 301
End page 312
Total pages 12
Publisher Taylor & Francis
Place of publication London, Eng.
Publication date 2016
ISSN 0887-4417
Keyword(s) Business intelligence (BI)
Data quality (DQ)
Information manufacturing
Automatic weight assignment
Design science
Summary This paper presents an integrated framework that comprises an automatic weighting method for assessing data quality (DQ) of the framework so as to better support the business intelligence (BI) usage. Specifically, we utilize business process modeling (BPM) notation and information product map and frame them into a hierarchical mapping structure. Furthermore, we develop and demonstrate an automatic weight-assignment method for evaluating critical dimensions (i.e., completeness and accuracy) of DQ of the integrated framework. Through a design science paradigm, the effectiveness of the framework and the associated DQ weighting method has been rigorously validated by faculty management users of a university. The framework together with the DQ weighting method builds user confidence by enhancing the traceability of a BI product. The automatic DQ weight assignment also provides better time efficiency because the weight of each data attribute is determined automatically based on its usage on the BI dashboard.
Language eng
DOI 10.1080/08874417.2016.1164003
Field of Research 080605 Decision Support and Group Support Systems
0806 Information Systems
1503 Business And Management
Socio Economic Objective 899999 Information and Communication Services not elsewhere classified
HERDC Research category C1 Refereed article in a scholarly journal
ERA Research output type C Journal article
Copyright notice ©2016, Taylor & Francis
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