Consolidating service enginering perspectives

Yustianto, Purnomo, Suhardi and Doss, Robin M. D. 2015, Consolidating service enginering perspectives, in ICITSI 2015: Proceedings of the Information Technology Systems and Innovation 2015 International Conference, IEEE, Piscataway, N.J., pp. 1-7, doi: 10.1109/ICITSI.2015.7437743.

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Title Consolidating service enginering perspectives
Author(s) Yustianto, Purnomo
Doss, Robin M. D.ORCID iD for Doss, Robin M. D.
Conference name Information Technology Systems and Innovation. International Conference (2nd : 2015 : Bandung, Indonesia)
Conference location Bandung, Indonesia
Conference dates 16-19 Nov. 2015
Title of proceedings ICITSI 2015: Proceedings of the Information Technology Systems and Innovation 2015 International Conference
Editor(s) [Unknown]
Publication date 2015
Conference series Information Technology Systems and Innovation International Conference
Start page 1
End page 7
Total pages 7
Publisher IEEE
Place of publication Piscataway, N.J.
Keyword(s) service engineering
service oriented methodology
IT alignment
Summary Similar with definition of 'service', the term 'service engineering' (SE) can be broadly defined based on the context and the referring domain. This paper explores the evolutionary definition of SE, with later emphasis on IT/IS perspective. The paper begin with general definition of service and service engineering before elaborating IT perspectives on IT. A review on service orientation, Service Oriented Architecture (SOA) and Service Oriented Methodology (SOM) is also provided in the final part, before concluded with conclusion and suggested future work. In a more general perspective of Service Science, SE is defined as a process of developing newly specified business service, while in IT perspective SE alternately defined as applying service-orientation approach in an enterprise and its IT infrastructure, closely related with SOA approach. Therefore, to consolidate both perspectives, SE can be applied for designing specific business services, as the original definition, combined with bottom up, or meet-in-the-middle approach in the conception of software services during the analysis.
ISBN 9781467366649
Language eng
DOI 10.1109/ICITSI.2015.7437743
Field of Research 080399 Computer Software not elsewhere classified
Socio Economic Objective 970108 Expanding Knowledge in the Information and Computing Sciences
HERDC Research category E1 Full written paper - refereed
ERA Research output type E Conference publication
Copyright notice ©2015, IEEE
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