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Reporting usability defects: limitations of open source defect repositories and suggestions for improvement

Yusop, Nor Shahida Mohamad, Grundy, John and Vasa, Rajesh 2015, Reporting usability defects: limitations of open source defect repositories and suggestions for improvement, in ASWEC 2015 : Proceedings of the 24th Australasian Software Engineering Conference Volume II, Association for Computer Machinery, New York, N.Y., pp. 38-43, doi: 10.1145/2811681.2811689.

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Title Reporting usability defects: limitations of open source defect repositories and suggestions for improvement
Author(s) Yusop, Nor Shahida Mohamad
Grundy, JohnORCID iD for Grundy, John orcid.org/0000-0003-4928-7076
Vasa, RajeshORCID iD for Vasa, Rajesh orcid.org/0000-0003-4805-1467
Conference name Australasian Software Engineering. Conference (24th : 2015 : Adelaide, South Australia)
Conference location Adelaide, South Australia
Conference dates 28 Sep. - 1 Oct. 2015
Title of proceedings ASWEC 2015 : Proceedings of the 24th Australasian Software Engineering Conference Volume II
Editor(s) Kuo, Fei-Ching (Diana)
Marshall, Stuart
Shen, Haifeng
Stumptner, Markus
Babar, M. Ali
Publication date 2015
Conference series Australasian Software Engineering Conference
Start page 38
End page 43
Total pages 6
Publisher Association for Computer Machinery
Place of publication New York, N.Y.
Keyword(s) usability defect reporting
software testing
defect reporting tools
Summary Capturing good quality defect reports is critical for ensuring quick resolution of defects. While a range of studies into defect reporting exists, to date, very few focused on usability defect reporting issues can be found. To better understand issues specific to usability defect reporting, we carried out a survey of 56 contributors to the Mozilla and Google Chromium software projects spanning both usability defect reporters and developers. We discovered a range of limitations and key issues in current usability defect reporting tools and approaches identified as important by reporters and developers. In addition, we highlight opportunities to improve defect-reporting tools based on these open source communities' needs.
ISBN 9781450337960
Language eng
DOI 10.1145/2811681.2811689
Field of Research 080309 Software Engineering
Socio Economic Objective 890201 Application Software Packages (excl. Computer Games)
HERDC Research category E1.1 Full written paper - refereed
ERA Research output type E Conference publication
Copyright notice ©2015, Association for Computer Machinery
Persistent URL http://hdl.handle.net/10536/DRO/DU:30084950

Document type: Conference Paper
Collection: School of Information Technology
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