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Cross-cultural team effectiveness for MBA students studying in an immersion program

Ogden-Barnes, Stephen and Menzies, Jane L. 2016, Cross-cultural team effectiveness for MBA students studying in an immersion program, Higher education review, vol. 48, no. 3, pp. 23-50.

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Title Cross-cultural team effectiveness for MBA students studying in an immersion program
Author(s) Ogden-Barnes, Stephen
Menzies, Jane L.
Journal name Higher education review
Volume number 48
Issue number 3
Start page 23
End page 50
Total pages 28
Publisher Tyrell Burgess Associates
Place of publication London, Eng.
Publication date 2016-08-22
ISSN 0018-1609
Keyword(s) cultural immersion
cross-cultural competency
globalisation
MBA students
Summary We focus on cross-cultural team effectiveness for MBA students involvedin an immersion program, examining the development of knowledgeabout cultural traits, the challenges associated with teamwork, andfactors that promote or hinder team performance, based on qualitativeresults of a survey of 20 students who participated in the program. Keyobserved traits included; Indonesians were perceived to becollectivist/relationship, Australians were laid back, informal but taskfocused, and Americans were hard working and outspoken. Keychallenges faced by students included managing cultural differences,culturally embedded decision-making styles and communication/language hurdles. Team performance was facilitated by acknowledgingand addressing cultural issues from the start, not being ethnocentric,valuing team diversity, and focusing on task completion.
Language eng
Field of Research 150308 International Business
1301 Education Systems
Socio Economic Objective 910402 Management
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2016, Tyler Burgess Associates
Persistent URL http://hdl.handle.net/10536/DRO/DU:30085674

Document type: Journal Article
Collection: Department of Management
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