Inclusion, organisational justice and employee well-being

Le, Huong, Zheng, Connie and Fujimoto, Yuka 2016, Inclusion, organisational justice and employee well-being, International journal of manpower, vol. 37, no. 6, pp. 945-964, doi: 10.1108/IJM-12-2015-0212.

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Title Inclusion, organisational justice and employee well-being
Author(s) Le, HuongORCID iD for Le, Huong
Zheng, ConnieORCID iD for Zheng, Connie
Fujimoto, Yuka
Journal name International journal of manpower
Volume number 37
Issue number 6
Start page 945
End page 964
Total pages 20
Publisher Emerald Publishing Group
Place of publication Bingley, Eng.
Publication date 2016
ISSN 0143-7720
Keyword(s) tourism
organizational justice
employee well-being
service industries
Summary Purpose: The purpose of this paper is to examine the relationship between employee perceived well-being and the four dimensions of organisational justice, namely, procedural, distributive, interpersonal and informational justice, and how dimensions of organisational justice affect employee well-being in the Australian tourism industry. Design/methodology/approach: The sample is selected from employees who work in the tourism industry in Australia, and the survey was conducted online (n=121). Factor analysis is used to identify key items related to perceived organisational justice, followed by multiple regression analysis to assess the magnitude and strength of impacts of different dimensions of organisational justice on employee well-being. Findings: The results support the established view that organisational justice is associated with employee well-being. Specifically, informational justice has the strongest influence on tourism employee well-being, followed by procedural justice, interpersonal justice and distributive justice. Research limitations/implications: The authors acknowledge key limitations in the study such as a relatively small sample size and gender imbalance in the sample. Practical implications: The authors provide strategies for managers to increase levels of organisational justice in the tourism sector such as workgroup interactions, a consultation process, team culture and social support. Originality/value: This study builds on limited literature in the area of inclusion and organisational justice in tourism organisations. The study provides a new path to effective organisational management within the context of a diverse workforce, adding to the current debate on which dimensions of organisational justice contribute to improving employee well-being.
Language eng
DOI 10.1108/IJM-12-2015-0212
Field of Research 150310 Organisation and Management Theory
150699 Tourism not elsewhere classified
1503 Business And Management
Socio Economic Objective 970115 Expanding Knowledge in Commerce
HERDC Research category C1 Refereed article in a scholarly journal
ERA Research output type C Journal article
Copyright notice ©2016, Emerald Group Publishing
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Document type: Journal Article
Collections: Faculty of Business and Law
Department of Management
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