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Level of customer satisfaction on quality achievement in new residential buildings in New Zealand - an exploratory study

Rotimi, Funmilayo, Tookey, John, Rotimi, Olabode and Udawatta, Nilupa 2011, Level of customer satisfaction on quality achievement in new residential buildings in New Zealand - an exploratory study, in PAQS 2011: Cost Management in a World Emerging from Adversity : Proceedings of the 14th Pacific Association for Quantity Surveyors Conference, University of Moratuwa, Sri Lanka, pp. 297-305.

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Title Level of customer satisfaction on quality achievement in new residential buildings in New Zealand - an exploratory study
Author(s) Rotimi, Funmilayo
Tookey, John
Rotimi, Olabode
Udawatta, NilupaORCID iD for Udawatta, Nilupa orcid.org/0000-0002-0290-3065
Conference name Pacific Association for Quantity Surveyors. Congress (14th : 2011 : Colombo, Sri Lanka)
Conference location Colombo, Sri Lanka
Conference dates 2011/07/23 - 2011/07/26
Title of proceedings PAQS 2011: Cost Management in a World Emerging from Adversity : Proceedings of the 14th Pacific Association for Quantity Surveyors Conference
Editor(s) Rameezdeen, R.
Senaratne, S.
Sandanayake, Y.G.
Publication date 2011
Conference series Pacific Association for Quantity Surveyors Congress
Start page 297
End page 305
Total pages 9
Publisher University of Moratuwa
Place of publication Sri Lanka
Keyword(s) home owner satisfaction
New Zealand
quality achievement
residential buildings
ISBN 9789550713011
Language eng
HERDC Research category E1.1 Full written paper - refereed
ERA Research output type E Conference publication
Copyright notice ©[2011, The Conference]
Persistent URL http://hdl.handle.net/10536/DRO/DU:30088161

Document type: Conference Paper
Collection: School of Architecture and Built Environment
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