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Conflict resolution in student teams: an exploration in the context of design education

Abbasi, Neda, Mills, Anthony and Tucker, Richard 2017, Conflict resolution in student teams: an exploration in the context of design education. In Tucker, Richard (ed), Collaboration and student engagement in design education, IGI Global, Hershey, Pa., pp.105-124, doi: 10.4018/978-1-5225-0726-0.ch005.

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Title Conflict resolution in student teams: an exploration in the context of design education
Author(s) Abbasi, Neda
Mills, Anthony
Tucker, Richard
Title of book Collaboration and student engagement in design education
Editor(s) Tucker, Richard
Publication date 2017
Series Advances in higher education and professional development
Chapter number 5
Total chapters 15
Start page 105
End page 124
Total pages 20
Publisher IGI Global
Place of Publication Hershey, Pa.
Summary This chapter examines conflict in student design teams. A review of literature is presented to understand conflict within student design teams and explore strategies to manage it. In addition, qualitative data on students’ experiences of team conflict is analysed from two surveys offered to design students in 18 Australian Higher Education Institutions. Analysis of the survey found that “ignoring or avoiding to acknowledge team conflict” is a strategy commonly adopted by students, followed by “trying to resolve team conflict through discussion and improving communication” and “seeking support from teachers.” Drawing upon these findings, the chapter makes recommendations on strategies to prepare students for conflict situations through a number of support models that design instructors might adopt, including both preventive and intervention strategies.
ISBN 1522507272
Language eng
DOI 10.4018/978-1-5225-0726-0.ch005
Field of Research 120199 Architecture not elsewhere classified
130103 Higher Education
130202 Curriculum and Pedagogy Theory and Development
Socio Economic Objective 970112 Expanding Knowledge in Built Environment and Design
HERDC Research category B1 Book chapter
ERA Research output type B Book chapter
Copyright notice ©2017, IGI Global
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Document type: Book Chapter
Collection: School of Architecture and Built Environment
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