Understanding organisational use of social media for crisis communication.

Roshan Kokabha, Mina 2016, Understanding organisational use of social media for crisis communication., PhD. thesis, Dept. of Information Systems & Business Analytics, Deakin University.

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Title Understanding organisational use of social media for crisis communication.
Author Roshan Kokabha, Mina
Institution Deakin University
School Dept. of Information Systems & Business Analytics
Faculty Faculty of Business and Law
Degree type Research doctorate
Degree name PhD.
Thesis advisor Warren MatthewORCID iD for Warren Matthew orcid.org/0000-0002-7529-431X
Carr Rodney
Date submitted 2016-10
Keyword(s) Social media
Emergency communications
Emergency services
Crisis management
Summary This research examines the use of social media by organisations for communication with stakeholders during a crisis and provides a theoretical framework for guiding organisations in this area.
Language eng
Field of Research 080600 - Information Systems 100%
Socio Economic Objective 890000 - INFORMATION AND COMMUNICATION SERVICES 100%
Description of original x, 301 pages : tables, figures, appendices.
Restricted until 2019-01-19
Copyright notice ┬ęThe Author. All Rights Reserved.
Free to Read Start Date 2017-10-16
Persistent URL http://hdl.handle.net/10536/DRO/DU:30089362

Document type: Thesis
Collection: Higher degree theses (citation only)
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Created: Fri, 25 Nov 2016, 09:07:09 EST by Deb Gray

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