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Predicting cynicism as a function of trust and civility: a longitudinal analysis

Nicholson, Ryan M., Leiter, Michael P. and Laschinger, Heather K.S. 2014, Predicting cynicism as a function of trust and civility: a longitudinal analysis, Journal of nursing management, vol. 22, no. 8, pp. 974-983, doi: 10.1111/jonm.12073.

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Title Predicting cynicism as a function of trust and civility: a longitudinal analysis
Author(s) Nicholson, Ryan M.
Leiter, Michael P.ORCID iD for Leiter, Michael P. orcid.org/0000-0001-5680-0363
Laschinger, Heather K.S.
Journal name Journal of nursing management
Volume number 22
Issue number 8
Start page 974
End page 983
Total pages 10
Publisher Wiley
Place of publication Chichester, Eng.
Publication date 2014-11
ISSN 0966-0429
1365-2834
Keyword(s) burnout
civility
cynicism
nurses
trust
Burnout, Professional
Canada
Female
Forecasting
Humans
Job Satisfaction
Longitudinal Studies
Male
Regression Analysis
Social Support
Surveys and Questionnaires
Workplace
Summary AIM: The aim of this study was to examine whether participant views of job resources (i.e. trust and civility) towards their co-workers and supervisors were longitudinally predictive of workplace cynicism, an aspect of burnout.

BACKGROUND: Cynicism is a significant predictor of intention to quit among nurses. Social supports are hypothesized to protect workers from becoming increasingly cynical.

METHOD: Measures of cynicism, and trust and civility in both co-workers and supervisors were part of a survey completed by a sample of 323 Canadian nurses whose responses were matched across two time-points, 1 year apart.

RESULTS: Hierarchical multiple linear regression analyses revealed that co-worker civility enhanced the ability of our regression models to predict cynicism by explaining 1.1% of the variance in cynicism. The addition of co-worker trust, supervisor civility and supervisor trust did not enhance the ability of the models to predict cynicism.

CONCLUSION: The results indicated the importance of workgroup civility in diminishing workplace cynicism.

IMPLICATIONS FOR NURSING MANAGEMENT: Efforts to reduce burnout may be improved by decreasing cynicism through interventions aimed at increasing workgroup civility.
Language eng
DOI 10.1111/jonm.12073
Field of Research 111099 Nursing not elsewhere classified
1110 Nursing
Socio Economic Objective 970111 Expanding Knowledge in the Medical and Health Sciences
HERDC Research category C1.1 Refereed article in a scholarly journal
ERA Research output type C Journal article
Copyright notice ©2013, Wiley
Persistent URL http://hdl.handle.net/10536/DRO/DU:30089735

Document type: Journal Article
Collections: Faculty of Health
School of Psychology
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