You are not logged in.

Employee assistance programs in Australia: the perspectives of organisational leaders across sectors

Joseph, Beulah and Walker, Arlene 2017, Employee assistance programs in Australia: the perspectives of organisational leaders across sectors, Asia Pacific journal of human resources, vol. 55, no. 2, pp. 177-191, doi: 10.1111/1744-7941.12124.

Attached Files
Name Description MIMEType Size Downloads

Title Employee assistance programs in Australia: the perspectives of organisational leaders across sectors
Author(s) Joseph, Beulah
Walker, ArleneORCID iD for Walker, Arlene orcid.org/0000-0003-1310-9729
Journal name Asia Pacific journal of human resources
Volume number 55
Issue number 2
Start page 177
End page 191
Total pages 15
Publisher Wiley-Blackwell
Place of publication London, Eng.
Publication date 2017-04
ISSN 1038-4111
1744-7941
Keyword(s) counselling
effectiveness
employee assistance program
employee health
evaluation
well-being
Social Sciences
Industrial Relations & Labor
Management
Business & Economics
Workplace
Services
Summary Employee assistance programs (EAPs) are employee services that assist in managing a range of issues. This paper posits that in order to ascertain the effectiveness of EAPs, it is critical to identify their purpose and how EAPs are embedded and utilised in organisations to inform evaluations of the programs. A qualitative study investigating how and why EAPs are used in organisations was undertaken. Participants were organisational leaders (3 males, 13 females) representing major industries in Australia. Semi-structured interviews were used to collect data and thematic analysis delineated two categories and eight themes. These highlighted that participants primarily used external program providers and considered EAPs to be a vital resource of support for staff, a cost-effective mechanism for managing risk and developing staff, and industry expectation. Participants differed on their perspectives of how to position EAPs in organisations and what should be offered as core services of EAPs.
Language eng
DOI 10.1111/1744-7941.12124
Field of Research 150305 Human Resources Management
1503 Business And Management
Socio Economic Objective 970117 Expanding Knowledge in Psychology and Cognitive Sciences
HERDC Research category C1 Refereed article in a scholarly journal
ERA Research output type C Journal article
Copyright notice ©2016, Australian Human Resources Institute
Persistent URL http://hdl.handle.net/10536/DRO/DU:30090256

Document type: Journal Article
Collection: School of Psychology
Connect to link resolver
 
Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved.

Versions
Version Filter Type
Citation counts: TR Web of Science Citation Count  Cited 0 times in TR Web of Science
Scopus Citation Count Cited 0 times in Scopus
Google Scholar Search Google Scholar
Access Statistics: 14 Abstract Views, 4 File Downloads  -  Detailed Statistics
Created: Fri, 07 Apr 2017, 13:32:29 EST

Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.